Overall Ratings & Reviews Wyndham College Park North / Washington DC Area

Hotel was closed for renovations after driving 11hours to get there

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We reserved a 1King room advertised as an executive room but when we checked into the hotel and went to our room, it was not the room that we selected on line. He asked the receptionist to change our room to the room that we selected & paid for but we were not accommodated. We were traveling from out of town so changing hotels wasn’t a option for us.

The wait to check-in was over an hour due to systems being down. The lobby was beautiful until I walked to the elevator. One elevator was down. The wall paper on the walls in the hallways was coming off the walls. The room was terrible. The sheets had stains on them and the television wasn’t working well. The bathroom was old and needed to be renovated. The pictures made this hotel look nice but in person it’s horrible. Don’t stay unless it’s a quick trip.

We arrived for a 300pm checkin. We had a wedding next door at 400. There was two people at the counter and two people checking in and we waited 50 minutes to be helped. I still had to get dressed for the wedding so I got dressed in the bathroom lobby and went to the Marriott next door.

The gym was unlocked, open, with dirty restroom (no toilet paper) and soiled toilet…no paper towels - no towels; facing a partially covered empty pool with dirty patio…the breakfast was closed off by dinner chairs and definitely not worth $20!!! The cook/waiter was playing video games at such a loud pitch - it was a really dark environment and paper plates! The room was aged but the beds and linens seemed clean and were cozy…our heat worked well and the water was warm - all very pleasurable and needed for good rest. No microwaves in the room. There was only one in the lobby and the night shift desk worker did not make it easy for us to use with condescending tones (my daughter is a swimmer and needed to warm up breakfast)…the 2 elevators that work were very run down and had duct tape holding the floor lights in place - the third was out of order. The nice part was the allowance of an early check in and late check out - super needed for my busy swimmer

There was no room service, there was Flies in breakfast room, the breads had fungus, the staff was rude, the restaurant and bar was closed. Overall i had a bad experience. I have never had a experience like this in my entire travel life :(

The check-in took an hour and a half. Computers down, chip reader not working, or some other excuses. There were 6 people in front of us when we showed up and only one attendant. When we finally checked in, the room was gross. Stains on the sheets, sticky floor, broken towel rack and very run-down room. Breakfast seemed nice the first day, but the second day looked like leftovers from the first day. Overall, very un-Wyndham-like.

check in time is bad time

The property is near i-95, which is convenient

My stay was great

My room was full of all kinds of bugs. I keep killing them. This is not a good stay

The property had insects, the front desk was quick to change us the room but honestly, this huge insect was big enough to be noticed from the entrance door. We found another later at night after we were settled. One of the kids were sick after they saw it. I will never comeback. It’s really not ok.

The property was in a good area and had easy parking. That’s it. 2 of the 3 elevators were out of service and the one that was working had duct tape on the floor indicator light, no sensor so it closed no matter what, even when someone was trying to get off; and the inspection was severely outdated (last inspected 6 months ago in April 2022). The room’s heat was on super high at 85 degrees right when we walked in when it was 70 degrees outside, there were no face/body towels, or hand soap; and when I went to the front desk for those items the lady gave me 4 body towels and said they were out of face towels. We literally had to wash up with huge body towels. Oh and the cord for the bedside lamp ran across the center of the room to the outlet by the window so I had to step over it each time to get to my side of the bed. This was the absolute worst hotel experience I’ve had in my life. I would not recommend this place to anyone.

The condition of the property needed remodeling. Broken elevator, and fixture..room carpet smell, the cleaners left somebody used washcloth behind from customers..plus side bed really comfy.

Property is old and dated. Carpets need a deep clean. No refrigerator or microwave in room. Check in took over one hour, the systems were down. The receptionist stated this happens often. After a long day of travel, waiting over one hour for check in was extremely frustrating.

Property is in terrible shape. Ice machine broken. Sink faucet splashing water on you and everywhere. No drinking water available without paying. No room service to make beds on daily basis probably due to COVID procedure, A cheap toy like iron was available. What quality does Wyndham offer?

I was given a room close to a very noisy elevator, I complained about it and the lady that checked me in said they were fully booked. I told her I couldn't have been the last person to check in she still insisted there was nothing she could do, despite the fact that I said I wouldn't be able to sleep. I went back to my room and my key card did not work, I went back downstairs just to see her checking in other guests. Someone already told me that hotels put people of color close to the elevator and staircases where there are more noise and I have experienced that over and over again

The bed was comfortable.

Checking in took 45 min