Overall Ratings & Reviews Holiday Inn & Suites DULUTH-DOWNTOWN by IHG, an IHG Hotel

The hotel was pretty good. The only thing is the chlorine smell was pretty strong, even walking down the hallways. Also, we ate at LYRIC and it wasn't very good. Kind of disappointing because I had heard that it was really good.

Emma was very helpful during check in. Heidi and her whole crew was exceptionally outgoing when we asked for tips on what to do. Pattinson house was intriguing and beautiful. The north shore was amazing (so was the pie😁).

Unique places to eat, shop, easy walking. Service in the hotel and hotel restaurant was top notch. Some of the best we have had!

Let me start by saying the staff were wonderful. To find the lobby in the first place was a pain in the a$$.

Great place to stay for a concert at the Decc! A bit outdated of rooms, but overall great!

Small and outdated room and bathroom

Poor Wi-Fi, broken ice machine. Very clean, great bed, friendly staff

In town for a concert at the AMSOIL arena, very convenient to stay here and use the skywalk.

Staff was awesome and so friendly/helpful!

Loved the access to the skywalk to walk to DECC and canal park, however within the skywalk it was terribly unsafe even with security present. Same for outside the hotel -- the number of homeless people that were panhandling and making drug deals was awful. Also, only 1 ice machine working for a hotel of that size was super disappointing. Staff was fantastic as was the hotel restaurant, Lyric! Sure hope Duluth does something to clean up their once beautiful downtown to make it safer for tourists.

It was nice that the hotel was connected to the skywalk to get to places and not have to walk outside in the cold. There were places to eat within walking distance, and close to canal park.

Check in and out was easy and staff were wonderful. The room was great. There was no microwave in the room, which was the main thing I'd like to see different.

I traveled alone the place was well lit even the parking ramp and they had extra steps for safety using the elevators. It was very very cold on the days i stayed and my car wouldnt start but the security on duty that day went well out of his way to help me, he was very nice and helpful.

Helpful staff and super fast elevators!

Close to aims oil areana

Nice

Comfortable beds, friendly staff!

We love this location for the convenience of getting to and from Canal Park on foot and also the fact that it has two pools which typically means they’re not too busy. This time we had a noisy heater that clicked all night long making sleep less restful and leaving us ready to head home right away the next morning due to exhaustion. The hotel could definitely use a little updating.

Really fun area. Winter weekends be prepared for a lot of kid sports teams around the hotel.

The place is disgusting. The don’t know how the clean the place. The already took $300 from an accidental reservation and refused to refund. This place is a joke. Not worth the price.