A little outdated inside room. Rooms don’t look like what’s posted. Bedding was washed but had old stains and towels also.
Chelsea
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
When I got there to check in there was a group of ladies complaining about roaches in their room and wanting their money back. That was very concerning as I am standing in line to check in. I get checked in and we bring our bags in to get to the room and it appears we are down the hallway where they were still cleaning or working on the rooms. We get to the room and the floor is sticky as we walk on it, there are scratches on the floor and the outside wall of the bathroom is bowed and the baseboard looked warped and scratched or chewed on. Needless to say we only slept and then left early the next morning.
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Julie
Business
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
My bathroom was junk the faucet pulls out from wall there was what looked like a pubic hair in sink same hair all over toilet we only had two towels no wash cloths staff was nice
kh.shahrukh
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice place to stay
kh.shahrukh
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice place and so quiet and relaxing
Rebecca
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It was supposed to be a handicap room. There was very little space for my wheelchair to fit between the dresser and the bed to go around to my side of the room. There was bars in the bathtub/shower but was no shower chair and was not a walk in shower was a bath tub so unable to take a shower. The bathroom ceiling was a drop down that had water damage and a couple of the pieces looked like it could fall. The handicap peep hole you could see through into the room from the hallway so we had to place a tissue in it on the room side. They had lobby music playing inside and out so loud it could be heard in our room. At 9pm I asked for it to be turned off which they did so. It was turned back on at 8 am waking us up. The ceiling in the lobby was leaking from the rain and they didn't warn guests as we walked through just had wet floor signs so the rain was dripping on us as well as other customers. We will not be staying here again.
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Chloe
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff let children run up and down the hall all night screaming till 3
Dairim
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This stay was disappointing. We had a long day and checked in late. Got a hotel with a hot tub (NO HOT TUB HERE). Woke up in the morning and to our surprise as well as other guests, there was no hot tub. We felt utterly ripped off as we couldve stayed elsewhere for what we paid. Not sure how many other codes were broken around this building but this what we saw alone from where we were at. We left way sooner than expected to get our day going instead of chilling in the hot tub that didn’t exist
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Meagan
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The place doesn’t seem half bad when you walk in, however the rooms are disgustingly cleaned, there was hair in the bathtub and it was grimy all over the place. Shower curtains needed replacing. There was a sign on the pool that it was shut down by the health department but guest were allowed to swim. Wouldn’t choose this if it wasn’t for a group thing. There is a large breakfast room and buffet that wasn’t that bad… pool overlooks the rooms. Our room was so hot it was unreal! Creepy people in the lobby and outside the hotel.
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Chris
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Need my deposit back.
Meagan
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The pool was nice and our room looked out at the pool, however the rooms were not
Verified traveler
Business
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The rooms were very dirty and beds in both rooms looked like they were slept in. The key cards were not working, and the room doors did not latch properly and made us feel very unsafe. We tried to get a refund for the 2nd and 3rd nights, but the hotel refused.
Christina
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Close to worlds of fun is a plus. Offer a pretty decent breakfast but i definitely think someone should over see the kitchen not just regular employees. We liked the entrance but they definitely need to follow that them and update the place! Nice staff
Cynthia
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Couldn't take a bath, had to shower everyday, tub had no plug, pool was too salty, needs private swim time for adults 21 and older, no kids.
Nedra
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My only issue with my stay was that when I woke up there was a silverfish laying in the bed or actually crawling in the bed with me.
Gerri
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
They neglected to return our $100 deposit and double billed us for our room. We had already paid through Expedia, but they billed us again and said they would take care of both charges when I called them. Well, they didn’t. Not happy.
Casey
Leisure with Children
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Do not waste your money. This “hotel” is disgusting. Not clean, the beds looked slept in upon arrival, looks nothing like the pictures. Do not recommend.
Terria
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Horrible never again
Verified traveler
Business
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Stairwells was filthy, homeless camp on property behind fence, trash everywhere, food service area reeked of body odor like someone who hadnt bathed in months.