Overall Ratings & Reviews The Lux Hotel & Conference Center, Ascend Hotel Collection

The staff was very friendly. The restaurant on site was very good and reasonably priced. Beds were comfortable.

All the staff was very nice

We only spent one day at this property as we were driving through town. For an overnight it served us well. Room was ok. Service was nice though.

Hotel is good. Clean rooms, rooms were made and towels were replaced on daily basis. Location is very convenient to Senanayake state park and welcome center.

Average

The hotel is clean and the room comfortable. The staff are courteous and friendly. The bathroom light is too dim…not good for makeup and there is no full body mirror. There is no cold water in the shower…it always ran hot/ warm.

Good place to stay with family.

It was good. reasonable for a Friday night.

Good value for the price

Great stay- very nice room!

Very tired

Very nice place wish they had queen beds instead of double bed size. Rest all was good

Property was surrounded by plenty of restaurants and things to do. Wished that the pool was open. I should have called to confirm before I booked our 4 night stay. The breakfast was okay. Nice and quiet area.

The hotel is very clean, and all department's did a good job. The rug felt wet the entire time? Staff was helpful. Second stay there.

Excellent property with the friendliest staff!

The bed was so comfortable and the shower was amazing.

I would say here again. There were a couple of problems that would NOT prevent me from staying here, but that should be addressed by management. The hot water was somewhere between nonexistent and inconsistent. The first night there was water that was barely body temperature. I mentioned it to the staff. The second night the water was tepid. The water was never hot. The breakfast buffet had good options, but was not monitored adequately. So food ran out and it was several minutes before it was replenished.

Highly recommend. Super convenient for our stay - wish there was coffee outside the room available before 630.

Restaurant on site, friendly staff, resonable prices, good with pets

The staff was great!!!!!! It was clean..bed was comfy!