kind clean

Pleasant staff, good location.

Location, friendliness of staff, cleanliness of the room.

No air conditioning! So hot! The room never cooled off. Couldn’t keep windows open due to risk of birds getting in the room. Lowest bed I’ve ever experienced. Staff was great. Water taxi pickup on checkout day was great! Private transportation services can’t use their dock, only companies the hotel arranges. Breakfast hours started late for tourist with early tours.

Breakfast was nice, staff was nice but not overly welcoming. Room was very small, but adequate. Water taxi access at hotel door was very convenient and reason for booking.

Grumpy staff. Overpriced Room shabby, grubby, paint peeling in bathroom, no king bed, just 2 thin mattresses pushed together. Photograph’s on hotel’s website deceptive! Definitely NOT a 4 * hotel.

My stay in Venice was very pleasant, and this hotel was the cherry on top. Everything was great: cleanliness, service, breakfast, and decor.

Wonderful staff

Great area. Lovely staff

Very Good hotel

Perfectly located in the hear of Venice. 5 minutes walking distance to main attractions in Venice (San Marco). Authentic rooms add a charm to the experience in Venice. The breakfastis good but very basic (limited options). The only inconvenience is that it is difficult to reach from the train station (water taxis/shuttles are so expensive, and Vaporetto service is terrible (very crowded) .. but these are not related specifically to the hotel but the whole San Marco area..

Old and outdated

Bathroom smells so bad,it was clean but still smells,could not sleep,they changed our room

The hotel room smelled so bad. It was a mix of old carpet and old curtains and mist. It gave us allergies. The breakfast was not a 4 stars breakfast, very few options.

Great location

i would recommend and come back to this property

Always stay at the Kette when visiting Venice. Very comfortable hotel in a very central area but always quiet at night. Water taxi has direct access at rear of hotel making transfer from Marco Polo airport very easy. Only bed and breakfast offered but surrounded by great restaurants. Always found the staff very friendly and helpful. Only problem is keeping my wife out of the designer shops around the hotel!

A gem of a find in Venice! Everything was wonderful - friendly and helpful staff, delicious breakfast, convenient location. We definitely recommend!

It was located in a great area for our excursions, the staff were extremely helpful and courteous. Breakfast was outstanding, we loved our stay.

Hotel is central to main attractions.