We had a wonderful stay and were genuinely impressed by both the accommodations and the level of care from the staff. Our room was very clean, comfortable, and well-maintained, which made it easy to relax from the moment we arrived. One experience in particular stood out: my grandson, who struggles with extreme anxiety, had a panic attack after becoming frightened by a misunderstanding. The staff handled the situation with incredible compassion and professionalism. They immediately went above and beyond to move us to a different room so he could feel safe and settle down. After reviewing the situation, it turned out to be a false alarm. Once he had settled, my grandson was very apologetic, and we truly appreciated how respectfully and calmly the situation was handled by everyone involved. Beyond that, the amenities were excellent. Breakfast was hot, fresh, and offered a great start to each day. The pool area was a highlight—it was clean, relaxing, and truly felt like a tropical oasis, complete with a fish pond and a waterfall filled with koi. The hot tub was perfectly heated, making it a great place to unwind. Overall, we’re very grateful for the kindness and attentiveness of the staff. Their understanding and quick response turned what could have been a stressful situation into a positive experience. We would absolutely stay here again.

Excellent

Excellent

Ok

I have a certain affection for this hotel; I've stayed here multiple times. Price is always great. Continental breakfast is awful but that might just be my snobby tastes. This particular stay toilet wasn't properly cleaned (some residual urine splash behind the lid) and possibly black mold on the wall!?!? Overall decent stay. Like I said I keep coming back!

Crackheads all over, stunk like weed and cigarettes, dirty dingy and just gross nothing worked

Very clean and welcoming place with kind and professional staff

Only 3 hot items no meat for breakfast

Everything was great

Breakfast had a good variety of hot and cold options. Room was reasonably clean. However there was long dark hair in the tub, carpet needed vacuumed and furniture needed dusted. The bed was very comfortable. Both hot tub and pool were a nice temperature, both needed cleaning, especially the hot tub with very noticeable brown "scum" stuck to the sides. We ate at the restaurant. Food was good.

shops near-by. amenities were fine. except waited a very long time for fresh brek

Outdated style but facilities are great with the interior courtyard and balconies on interior rooms. Perfect for birthday parties or team stays. Better than average hot breakfast included as well.

Good for the price. Pool and hot tub is decent and the breakfast was good! Only issue was our room smelled like cigarettes perhaps from the construction going on down the hallway.

Room was recently renovated and was very nice! Staff were also very polite and accommodating!

Loved thd courtyard and pool area and the beds were so comfortable.

You are doing a good job keep it up thank you

The staff were awesome but the place is falling apart. Photos made the courtyard area with the pool look so nice, but the pool is freezing and dirty, and the hot tub was nasty. I've never seen a hot tub visibly dirty. I wiped brown/yellow sludge off with my finger. I thought surely it must be a stain and not sludge in the hot tub. I was wrong. The breakfast wasnt very good either. The bathrooms had black mold in them. I requested for a crib when I booked the room as it said I could. When we got in the room there was no crib. I called the front desk and they said I only booked for 2 queen beds not for a crib... I said but its included on your website. Then they gave me one. Says its under renovations but theres no work being done anywhere visible. Definitely needs a lot of work!

This hotel is severely dated. Toilets leaking, shower disgusting, carpets dirty, mattress stained, common area especially ceiling in pool area rusted, mold, black mold and dirt. Absolutely grossest place I have ever stayed. DO NOT EVER GO THERE

Stayed for one night. Nice courtyard with pool and Jacuzzi. Breakfast was good.

Clean room but only 1 chair when 2 people staying in the room