We asked for a king size bed and we got a queen size bed. Not bottle water included in the room. We stayed for 2 nights and they never cleaned our room. Charged $140 for 2 days parking.

Quiet for downtown Ottawa.

I paid for a queen through expedia and did not get one when i arrived. it was a twin at best. the room was not clean. there was a new staff member left by themselves with a line of 7 poeple, when the more senior person said they were going on a break. have stayed here before and the stay was fine im hoping this stay was a one off disappointment

Magnifique hôtel , très bien situé( tout est pret à distance de marche) chambre très propre.. café disponible à la chambre! Stationnement sécurisé! Personnel très gentil et serviable DM du Québec

The hotel served our purpose with a good location and very comfortable bed. Staff were super friendly and helpful, especially when I left my iPad behind - they called right away and I was able to go get it before I left town. Overall a decent option. Parking situation is a bit wonky to access and parking is tight but otherwise no complaints at all.

First, there internet which is supposed to high speed is at dial up speeds. Second, they charge a resort fee. This is an urban hotel with no amenities (not even good WiFi)

Parfait bel emplacement

Everything is perfect Room bathroom parking

Terrible smell and bed bugs avoid this place

Emplacement parfait

Thos is a slightly weird office building area boutique hotel. Good for short stays - staff is great. Unionized facility, which is important to me.

Excellent location, walking distance for visiting the parliament and byward market

The hotel and rooms were very clean. The staff were so friendly and accommodating, couldn’t do enough for you. Highly recommend the hotel.

Poor quality

great location and clean

Personnel super accueillant et très serviable Très beau séjour à cet hôtel

qwda

Parking is first come first serve even if you request a spot online prior. I also called ahead to see if they have spaces and was informed they did but the lot was full when we arrived. I understand it’s not the front desk staff’s fault but he was rude about the situation. I found the room smelled like stale cigarette smoke.

Staff were incredibly friendly and helpful! Clean and great location. Would definitely stay again.

The location is wonderful. We enjoyed walking around and there were lots of amazing restaurants and cafes nearby. The staffs are very welcoming, friendly and supportive. We will still stay here next time visiting Ottawa.