Hotel Urban Express

Explore Hotel Urban Express
7.8
Pleasant
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.0

Service and Facilites

8.0

Traveller Reviews Hotel Urban Express

Number of reviews per page
20
40
Top reviews
Juan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location
Samuel
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff needs to be more friendly and kind with the clients.
Lois
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was good.
Hartfield
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel🏨 olmeca plaza, safe clean quite peacefull. It's a great👍 choice. Nothing to worry nor stress about, shopping🛍️💸 and food🍲 ia a few steps away. We enjoy our stay. Thanks to you 👧 all at Expedia. Your assistance helps to make it chose this hotel🏨 for our stay.
Geovanni Santana
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent service! Lovely staff and would definitely come back to stay longer at this site!
Juan
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Muy bueno
Krystal
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I like everything about the property I don’t have a problem with anything
Fouad
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Not good
David
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Excellent location, service, and amenities!
Rodrigo
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

I liked the service, location, cleanliness. But the room was a bit small.
Omar
4.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Smell bad, noise at night couldn’t sleep, pretty old furniture,feels dirty, and rude employees
Marte
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

This hotel is old. So, the best is the location... for the price is not worth but looks like the hotels here are all the same as overpriced. The wifi was weak at the point that video calls were nearly impossible. I was told that all room in the second floor have the same problem. The elevator is scary with some sudden shaking every time it starts and stop. The rooms are not like in photos. You may see minibar in the photo but that is not in the room. The mattress was wearoff but not terrible. The room was clean but the hot water was just warm at best... so for me was acceptla but be aware is barely warm. The breakfast is included but it is served and is just scrabble eggs. Fruits can be taken on demand as well as sort of coffee. The personal in the counter was nice... but in the restaurant people were jist getting the job done without any smile... i may say trying to get the day done. The intenet is a terrible problem they could solve with minimum cost... i just stay one day and never again. The AC is alsonold and noise for modern standards... you will have a continues whitenoise.
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Rodrigo
icon-Leisure
Leisure
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Hotel needs an urgent update, but needs to be said that is extremely clean. Lots of stuff going on the surrounding area. Restaurants and shops close by.
yana
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Great place
Rosario
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Clean. Close to downtown. Good breakfast. Valet parking.
jorge
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

The property is under construcción or renovation, there are no parking area even to unload for check in; I did change my mind about stay there;
Omar
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

3-4 starts hotel! Not much comfortable, but good price-quality relation
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

My only complaint is that it was hard to find. A taxi driver and, later, an Uber driver both dropped me in the wrong place. There are 2 hotels with the same name, but worse is the location that Google maps says is the drop off.
Rafael
icon-Business with Pet
Business with Pet
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Hotel en el centro de villahermosa, cumple con todos los protocolos de higiene.
Rachel
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

The hotel is probably the newest in the area. Be careful if you are driving as the traffic in this area is absolutely crazy! The hotel is on a walking only street which is great for a stroll for lunch or shopping. The room is basically furnished. Breakfast was buffet with many choices. It is also extremely noisy in the area. The walking street has music, noises, cars, and people from about 10 am - 10 pm. I'm not sure why, but we put the "do not disturb" notice on the door and the maid knocked and proceeded to open the door, not once, not twice but three times. They seem to just walk in whenever they want - put the chain on the door so you will only be partly surprised when they ignore the sign and walk in.
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Number of reviews per page
20
40