SureStay Hotel by Best Western Spring North Houston

Explore SureStay Hotel by Best Western Spring North Houston
6.6
Pleasant
From 944 reviews
Cleanliness

6.6

Room Comfort

6.6

Location

7.4

Service and Facilites

7.0

Traveller Reviews SureStay Hotel by Best Western Spring North Houston

Number of reviews per page
20
40
Top reviews
Greg
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I paid for a room with a kitchenette but they gave to someone that wanted to extend their stay and gave me a regular room.
douglas
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was in not staying condition old not up to standards I was moved to another one but overall not content
Terrell
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The only thing that I was confused and upset about was the shower in the tub. Other than that everything was okay.
Henry
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Dtaff not friendly at all room really smalldoor was hard to close and lock i stayef two nighrs and they nevered cleaned my room or clean
Chrisandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Well got there to check in and front desk tells me they have no kitchenette or wheelchair shower. Both was on my reservations on my phone through hotels.com. The desk man says he will get in touch with manager and work out a discount on room. Well today we check out and no discount. I would like them to reimburse me at least 20 dollars per night for 4 nights we stayed. Other than that we had a good time and the people was nice too. I would stay again if I was in the woodlands. It felt like home away from home. But no kitchenette or roll in shower!
Read More
Mandy
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Reserved room was supposed to be non smoking but stench of smoke was lingering
Richard
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

AC worked good. Nice bed. I'm grateful for the early check in.
Mandy
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was friendly, checkin was convenient. Will stay again!
Jeri Rodney
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Love the staff! Everyone is professional and kind. The hotel is nice. Always stay here on my business trips.
Jeri Rodney
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

They always take good care of me! The staff is professional and kind! I don’t ever have any issues here.
Anita
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The wise old clerk put to older women on the 3rd floor, no elevator and we were the only ones and no coffee.
Joshua
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

good price
Jeri Rodney
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I always stay here and recommend it. The staff is professional and kind.
joseph
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Place looked ok- It was a less than average. The room was clean, but the AC unit was loud and noisy. The breakfast was lacking- tiny biscuits and gravy and no Juice. What is going on with these hotels? If you don't want to include a continental breakfast, just remove it from the amenities you offer. I unfortunately booked with two different hotels in the area and both no juice available. maybe this is a thing. I would not return to this hotel if I was returning to the area.
Read More
Jeri Rodney
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I always stay here on my business trips. The staff is always professional and kind!
Jeff
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A bit out of the way, but for the price, it was an otherwise comfortable stay. Pros: microwave and fridge. Cons: light shining under the blinds and staff ignoring Do Not Disturb door sign.
Victor
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The shower water alternated from cold and hot water ever minute. The place didn't have table in the room. I called to inquire about the amenities needed and I was told l will get a call right back, no call. Not staying there in the future
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It was nice. Rooms clean bed were a little hard to my liking.
Jeri Rodney
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Business trip which I always stay here. They are professional and kind.
Anna marie
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Comfortable bed and food is great
Number of reviews per page
20
40