Overall Ratings & Reviews Courtyard Chicago Elmhurst/Oakbrook Area

Proximity of venue

I was not able to sleep as people were loud and rowdy in nearby room until 3:15 am. I called twice to complain.

The fire alarm went off twice one was during dinner and we were stuck outside freezing for 30 minutes. Our food was cold and nothing was done. The hot tub was not working

Property is inconveniently located away from a lot of shops and stores. Not a lot of good shops in walkable distance. However, if you like simple park walks, the hotel is conveniently located next to salt creek. Heating units can be quite loud, and the walls are kind of thin (so if you get someone yelling upstairs or adjacent, you can hear them vaguely). The staff are mostly nice. Be prepared to pay an additional fee, as they hold 50/night to cover payable amenities (however they promise to return it if not used).

The property was clean and seemed safe. The staff was nice and always present. The heating cooling s

Avery nice, quiet place to stay!

Very nice staff. Also a nice clean and quiet place to stay. Cool pool area too.

Decent properly to stay

it was easy to get to from the airport, very clean and organized.

The manager was very rude and not helpful at all.

I was reminded if I want an early check in I need to call in advance. However the front desk women did allow me to check in early. I did apologize for not calling 1st.

Great

Hotel was great, breakfast was good, and workers were sweet. Only downfall was that the pool was very cold, to the point where the kids were shivering almost un-swimmable.

Great place to stay!

The staff was very nice and met all of my accommodations. I certainly would go there again

The property was clean and the customer service was excellent

Nice property

Location, clean. Great staff.

Just what I needed after a busy day in Downtown Chicago.

The only thing i can complain about is the beds were not comfortable but the hotel was very nice and clean . Just hard time sleeping on the beds