Overall Ratings & Reviews Quality Inn - Albemarle

The room was dirty the sheets looked like someone just threw them on the bed and left. I had to go to the Dollar Tree around the corner to buy cleaning supplies. The toilet had bowel movement still on it. The carpet was wet from the AC UNIT. The felt I was taking bed bugs home with me. The tub was not cleaned out at all. Still had dirty and grime all over the inside. Just very disappointing. Couldn’t even sleep was truly unbelievable.

Traveled with the family. Smelled old, humidity and the worst: strong smell of smoke and M@R1HU@N@… even though our reservation asked for non smoking! Room looked dirty, walls with stains and dusty all the way, tub had a faucet licking our whole stay. A/C was nice but smelled so much like mold and smoke. If we had payed the fee ($2.60x person) for a hassle free refund, we would’ve had cancelled and stayed somewhere else.

The bathroom was small and the pull out sofa bed was rusty and unable to use

This was the worse Quality Inn ive ever seen and honestly if it wasnt for my pure exhaustion at 1am when we finally arrived, I would not have stayed. The staff was nice, but the room we were assigned too was awful and i just didnt have it in me to go elsewhere. It does seem that they use the backside upstairs rooms often at all and it showed. When we first walked in, it was hotter in the room than outside and smelled of smoke & weed. I went to use the restroom after an 8 hour roadtrip and shower floor was black and someone else’s toothpaste spit was on the counter. This prompted a trip to speedway for surface cleaner, bleach, & paper towels. The nightstands and all surfaces were sticky. I ended up cleaning the room myself. I honestly didnt have another place to go since I hadnt slept or cash since i had paid to stay here. Ive stayed at several Quality Inns, and while I didnt expect the Hampton, theyve always been clean until now. I shared a couple of pictures, but not the furniture surfaces or lack of vacuuming.

Fast and furious quick checking in and out. No problem there. Rooms are dirty, smell bad with smoke and marijuana. Carpet was sticky and dirty not vacuumed. Smoke detectors was cover with plastic. Just nasty.

No Quality about it. Front desk nice but the facility is run down, needs a deep clean or rebuild. Only there for 2 nights and my family were counting the time until we left. Picture online give a false depiction. If I hadn’t paid upfront and came from a long drive , I wouldn’t have stayed there.

I had a roach in my bathroom. The towels were dirty and the blanket had lipstick on it. The pillow cases were covered in stains. Asking for a refund. NEVER STAY THERE!

Room smelled musty. Air conditioner, slow to cool, was very loud. No AC in lobby. Soda machine did not work with cash or card. Mattress was comfortable.

Sad conditions. Non smoking room reeked of smoke. Towels were gray and washcloths looked like scrub rags. Morning breakfast was sparse. Bathroom in lobby was only open to employees

Needs interior paint, laminant floor, new bed/pillows/sheets. I might would even pay more to stay at this nice, quiet property with the great staff if updates were made. The really nice service was the best part. Great staff.

2nd stay was alot better than 1st stay

The property and the room was not clean. Water pressure was not good. The sherts and blankets were stained

Manager attempted to come in my room while naked 3 hours before checkout. My first room would not lock gaps under door broken light fixtures in room and and unknown splatter dried to pictures and wall. My new room was ok so I thought but with dirty sheets (which I changed) and a used condom stopping up the shower.

The tubs were dirty. They needed scrubbing The carpets needed a good vacuuming. I wasn’t comfortable walking without shoes as I wasn’t sure if the dark carpet was even dirtier than it appeared. The door jams, though painted showed past breakage and locks were insufficient. I questioned the security of the room. The bed was comfortable and the sheets appeared and smelled clean but I still questioned it. Hand towels were dingy. Although we reserved for two nights, we left after the first. We came very late and had no options the first night but were not going to push our luck a second night. I thought l saw a 3 star on your web site but I must have been looking at some place else. Locals gave the hotel a poor opinion and I must agree. A place does not have to be new but it must be clean and guest should not feel uncomfortable.

The Free Breakfast was horrible unless you enjoy stale cereal, expired yogurt and hard sugar. The bed spread had cigarette burn holes and we stayed in a smoke free room. The bathroom was dirty, and the shower didn’t work properly. A waste of money!

Our stay was an over night stop. Overall it was less than expected per the pictures posted. Lots of noise late into the night. I feel the room was a clean as possible given the circumstances.

The curtain was torn. The tub was horrible they didn’t clean it good at all. My pillow cases was supposed to be white but they were yellow. It was old carpet with spots. The remote didn’t work. It smelled like cigarettes which I asked for a non smoking room. I would never stay there again. Only good thing is that it was surrounded by stores and restaurants.

Comfortable room, friendly staff

Very convenient location.

Room was outdated and bathroom was very small. Other than that okay stay.