Overall Ratings & Reviews DoubleTree by Hilton Boston - Westborough

Canceled due to emergency and haven't heard anything

Booked for baseball tournament, which was cancelled due to snow. Hotel wouldnt allow me to cancel, which prevented use of travel insurance or some other recourse. Most problematic, NO response whatsoever from hotel.

Great

Room was spotless. The temperature was difficult to maintain. The tub had no traction or anti-slip pads on the floor. So, one had to be careful in the shower. The standard room coffee was OK, not refilled daily. $4 coffee in the lobby was ridiculous, should have been complimentary.

Good

Un hotel excelente, la habitación muy limpia y el equipo muy atento. El desayuno muy bueno y el trato de las personas del restaurante son muy amables.

Two queen beds with only one chair in a room is not convenient for people staying.

Arrived in pouring rain, the property Was exactly as the internet presented. The price was right too. Parked easily. Front desk very helpful under pressure. The computer system had just been Changed, so checking in went longer than expected, but my room did not disappoint ! Recently refurbished from carpets to decor. The bathroom sparkling. Loved the New shower curtain choice. It was a full house the Saturday I checked in. I Would recommend highly to anyone visiting the Worcester area RI, (even Boston) for price, free park easy access to 495, 95, Mass Pike The in door pool looked inviting too, even on a, rainy day. All staff were Very helpful & professional.

Sade and clean

It was clean, friendly and updated.

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Elijah was welcoming at check-in. Mike rescued us when the toilet clogged. The room was refreshed on Saturday!

Perfect location

Nice room. Nice breakfast buffet.

A bit difficult to find at night but thank goodness for GPS. Good facility - very quiet and nicely furnished. When we were told restaurant and bar were open to 10:30 didn’t realize they were the same. Wasn’t a busy night but the bartender took our order and was very pleasant and professional. Price reasonable - check out quick.

The check in was super easy. The room was clean and very roomy. The breakfast was terrific with lots of options. I was served with coffee right away and server was very attentive.

Love hiltons. Room was so nice. I wish I could buy the mattress for home.

I TRULY ENJOYED MY STAY!!

Very nice staff and quiet stay

Great service