Hôtel Mercure Bordeaux Lac

Explore Hôtel Mercure Bordeaux Lac
8.2
Very Good
From 519 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.2

Service and Facilites

8.4

Traveller Reviews Hôtel Mercure Bordeaux Lac

Number of reviews per page
20
40
Top reviews
Mike
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was very nice and clean , pool was good , very comfortable sitting in the bar area . Also very easy to walk to lots of shops and restaurants by just following the tram line . It’s only about a 10 minute walk and very easy with the water view
Sarah
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful pool, nice staff, clean room
Amir
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay as a family of four! Be aware that the restaurant ouverlooks the pool so kids must be on vest behavior. They host their own beehives, the bees are gentle but present. AC is blocked at 26 Celsius but window opens. Thank you to the friendly staff!
Lesley
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Pleasant hotel but, sadly, not the standard you would expect from a 4 * hotel. Our superior room had a bathroom door that was completely rotted and although this was pointed out to the staff they did nothing about it. The bathroom also had a smell and chipped tiles. We had 2 meals at dinner and the food was excellent! Handy location for the airport which was not too far away. Although it was situated in a not particularly attractive area the car park was locked and monitored so your car was safe.
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Sebasitiano
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Friends and family with Friends
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Everything was perfect. Staff were friendly. Rooms clean and near the Stadium. Room was always cleaned every morning. Breakfast was lovely
Tatiana
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nice hotel with a swimming pool conveniently located on the outskirts of Bordeaux and not far from the motorway, clean, nice breakfast, easy onsite parking outside hotel, allows dogs.
Clare
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

We stayed at the hotel twice (2 separate nights) for the purpose of being near the airport. It was value for money, clean and quiet. Easy to get into the city centre by the nearby tram. We also ate lunch at the steak restaurant next door which was pleasant.
Caroline
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

A really lovely place to stay. The kids loved the pool and it’s a great location, the tram to the city centre is just 15 minutes.
Jonathan
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Very comfortable & hospitable hotel.
Natalie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Lovely hotel, friendly staff and comfortable bed. Easy parking and restaurants walking distance. Great stop over on our journey.
Steven
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Very pleasant stay
David
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Leisure with Children
4.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Hotel smelt, air conditioning didnt work, needs a good clean
Catherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The hotel is to the North of Bordeaux city centre. It is few minutes walk to a tram stop for the C Tram line and a 20-25 min tram line into the city. The hotel pool is good with some sunbeds, and it’s open 11am-9pm with the hotel providing pool towels for free use. The bedroom on 6th floor look to have been recently refurbished and was comfortable. The hotel was let down by having not many staff to cover the bar during the day and reception. The breakfast buffet was basic, but there was staff replenishing regularly what was on offer. It was fine.
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Claudio
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Spacious family room in business district outside of town Hotel was a bit run down, seemed to have works going on. Decor need a revamp as bits were dirty and coming apart. Lobby toilet was not nice and had not been cleaned. One of the lifts was broken, the other very slow and not really worth using unless you needed to.
Adam
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Staff really friendly/helpful. Outside pool nice. Easy parking and good location for Bordeaux tram system. Public areas of hotel clean and tidy. Only downside, while room was clean it could have done with a bit of a refurb.
Virginia
2.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Dirty place and old, stinky too . They gave me an old room and I complained it wasn’t what I had seen in the website so they move me to a different floor with a new bedroom but still smell like 💩. Don’t book it at this location if you are smart . The ladies managers are very rude -no education .
Mr Robin M
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Comfortable hotel, handy for motorway, food and cleanliness very good
Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

The staff were really nice and helpful. The pool was well used too but we’ll maintained
Stephen C
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

WE stayed in room 407 and it was very challenging to get the door open.
Carola
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Unhelpful staff, ants in room, charged for drinks that were never ordered
Number of reviews per page
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