Always a great staycation

Clean, great staff

Mattress was OK for comfort, but was not made with a fitted sheet. Flat sheet laid over mattress, instead, and not tucked in. Even when desk staff was informed and promised to correct, nothing changed.Hot food options were poor. Tasteless and of poor texture. Fortunately, there were other options available as a "work around."The coffee was terrible! Next time we come to Ottawa, we will stay at another hote.

It is always our first choice to stay here when visiting. They offered a good variety for breakfast.

Yes it was very fresh and stocked often

The fridge did not work but was quickly Replaced by staff. We got stuck in the elevator for about 5 minutes while Heading to breakfast. We were also awakened at 130am by the fire alarm as a guest had been smoking inside. We had to evacuate for about 20-30 Minutes while the fire department inspected. Other than that though, it was a nice stay.

Have stayed at this property a few times when in Ottawa and never gave any problems. Staff have always been friendly and helpful, room clean and the breakfast was good.

Room was clean and breakfast was okay

All good

Very nice people

Very clean a

Poor sound isolation, but breakfast was fine, staff were nice and room was comfortable

The front desk was amazing

Always great service and a grwat breakfast..rooms are always very clean. Highly recommend

We stayed here multiple times. Staff were friendly. It is very close to the mall and LRT. Place is quiet.

Always a good stay here. One of the better priced hotels in the area.

Room was neat, clean and quiet. Bed was comfortable.

Check in was quick. Lobby was clean. Room was spacious and clean. Bed and pillows were comfy and clean.

The breakfast was good, room was clean

mediocre experience, nothing special.