Overall Ratings & Reviews Charlotte Marriott SouthPark

Room 219. The good: comfortable bed, room design, front desk staff. The bad: everything else… the room was not maintained: small things (dying remote batteries) to larger things fridge wasn’t cold, but was cold enough to leak condensation all over the floor. To “what?”: the shower curtain had been crudely shortened so much that it left a 3” gap between its bottom and the tub edge (water got everywhere). And lastly, the unforgivable… the toilet was loose and rocked side to side: the wax ring was obviously no longer sealing, so smells from the trap kept coming up. Why unforgivable though? Beside it being obvious to anyone who cleaned the bathroom, the caulk around the bottom showed that someone knew about it, but couldn’t be bothered to fix it properly.

When I made the reservation, it says free breakfast and free parking . There was no free breakfast . The housekeeper assume we didn’t what the sheets changed, floor sweepted or the tub cleaned, on I had to pull the sheets off the bed and placed them with towels on the floor in order have them changed There was a dog on our floor that bought constantly, you can tell he was a larger size dog

I’ve stayed at this Marriot in the past and had a much nicer experience. My husband and I came in on a red eye and when checking in the front desk staff was less than friendly which was neither here nor there. The room was okay our bathroom had a broken curtain and chipping tub bht we were only staying one night so we dealt with it but in the past I’ve had a nicer room better staff experience. But the area surrounding the hotel is beautiful I would still probably stay here again in the future

Super!

The hotel was beautiful. As soon as you came through the front entrance, you could tell they cared about how their hotel looks. The staff was very friendly and helpful. We would definitely stay here again if we come back to Charlotte.

Great service

The staff was very friendly and accommodating.

Great location, very clean in all areas. Restaurant and bar offered nice selections and staff were very attentive. Numerous restaurants and shopping within wslking distance. I enjoyed interacting with the front desk staff at various times during my stay.

We got back late from a concert and parking was a little difficult. Overall very nice place would stay again!

The room wasn't ready at check-in time. I had to wait over 30 minutes for my room.

We enjoy staying at this Marriott location. Bathroom could have been cleaner when we checked in.

Always a pleasant stay we have stayed here many times

It was very clean. The showers had 2 different types of heads. The room was spacious. I would definitely recommend staying here.

It was grate

Great

Room was perfect, nice bed, dinner and drinks were excellent.

Great overall

Great Location

My husband and I truly enjoy our stay at this property. We said that when we visit Charlotte again, we will definitely be staying at this same hotel. It was close to everything. The malls places to eat. We weren’t far from anything. We definitely enjoyed the staff the cleanliness of the hotel, and also just the chicness of the hotel.