Overall Ratings & Reviews Hotel Indigo ATLANTA - VININGS GALLERIA by IHG, an IHG Hotel

Check in was a challenge. Room wasnt ready at 4:00 Service at bar was slow. Short staffed Ice machine non existence. Had bags of ice Potential to be better

The staff is lovely and the neighborhood the hotel is located is very charming, can't believe it was only 15 minutes from downtown. The staff was absolutely amazing and the $9 breakfast voucher is the best purchase I have made in a while...soooo much food and selection for the money! The restaurant and bar are located right in the lobby and the service was amazing. The only issue I had actually had more to do with Hotels.com labeling the room I reserved as a "balcony room", but the actual hotel only has the option labeled "room with a view" which can mean a patio or balcony with a view of the pool. The only room they had by the time we arrived was on the first floor, which I typically don't prefer, but honestly, the view of the pool at night was so relaxing and we got to just walk outside and enjoy it, so it worked out better :)

Overall the front desk staff and restaurant bar and management were outstanding during our family visit. Most definitely will stay here again when we visit the Atlanta area again

Excellent as always!

Close to friends and restaurants while visiting. Didn't like that my key card wouldn't work and didn't like that the second night, guests stayed next door and it felt like they were in my room.

It had the potential to be a great place, but the furniture was warn and tired looking. The closet in my room had no ceiling in it and I could see all of the mechanical equipment and studs in the wall. It was very unsettling feeling.

Check in took way too long. Was told a refrigerator would be brought to my room- never delivered. Ice maker in hall never had ice the entire weekend

No bells and whistles. Nice area, nice room. Within walking distance to restaurants and stores. It did not have a mini fridge and that was disappointing. Never found an ice machine on our floor. So do not bring left overs back to your room. The bar and restaurant was nice and the food was great. Check in was a bit chaotic.

I booked this hotel for my boyfriend and I during our trip to the home opener for the Braves. Though we did not utilize the complimentary shuttle, it was a nice option to have. The breakfast was great. The water pressure was phenomenal. We will be staying there again!

Management was very nice… just a few hiccups in lack of follow through on keys, etc. but overall very nice staff

This was the most accommodating hotel I've stayed at. I will be returning

Great concept but doesn’t work. Manager assigned us a room that was occupied. Would have really been an issue if when I opened the door, they had been there. His answer was sometimes that happens, here are 2 free coupons for breakfast. So understaffed that morning, couldn’t get waited on. Free shuttle to the Braves game that is advertised gets you there but after missing the last inning of the game to make sure we were there in time to get back, there were so many people we couldn’t get on. We were given vouchers for an Uber and told we would be reimbursed……we got $5.00 off per room….we paid $110.00 to get back. Hard weekend for our family!

Great location, dining open late. AC didn’t cool to 70 until 2 requests. Ice freezer were continually empty. For someone recovering from total knee an issue. Shower fan didn’t work. Went for breakfast, no service for 15”, walked out. Could use some improvement.

The check in was very slow and I think it was because they didn't have enough help with the check in process. It was really busy and the air in our room didn't work.

Stayed at this property several times but this stay was terrible. Requested room & mini frig not available at check in. Waited over 1.5 for an available riombut it wasnt in the location I requested. Waiting an additional 2 hr before a mini frig wax delivered to room.Then requested more rags & towels but never received. Hotel landscaped needed tending very badly. Breakfast was very good at hotel restaurant.

Friendly staff

Terribly under staffed, although those working were courteous. This was our second stay and we were very disappointed. Hallway carpeting had debris all over, never vacuumed during our 2 day stay. In our king suite, two of the bed pillows had pillowcases too short leaving 6” exposed. In restaurant this morning for breakfast, we waited almost an hour for coffee and water and it was over 2 hours before we were served. This will be our last visit.

Hallways smelled of weed. Shower dirty upon arrival. Shower had minimal water pressure and coverage. Very noisy in common areas. Could hear noise from other rooms due to walls being paper thin, led to a poor nights rest.

How is it that I am charged,I pay, charged for incidentals, I pay, then the hotel Over charges me by $61.32 I call from my room to discuss etc. I go to the front desk to discuss etc. I am told and front desk appologises on the error, wil rectify and have a recipt of my stay emailed to confirm etc? I am still waiting. I received a receipt fort he two waters purchased. This is not good, and sours the stay!!!!

This is the place to stay! The staff was super friendly, the bar tender was amazing, the shuttle driver was amazing! Hands down an amazing stay! The rooms are clean and the service is amazing.