Our stay at the Hilton was wonderful! It’s a perfect location to explore Saint John.

Need renovation

The bathroom wasn’t too clean, the shower was backwards for hot & cold, the bed was not comfortable so for what we paid not entirely impressed but the view was amazing!

Very nice property, but is dated and worn

Hotel is in need of renovations Bathrooms have old fixtures (low toilets)

Under renovations that are badly needed. Cigarette smoke smell in halls, construction areas,

Location is excellent for walking to lots of great bars/dining locations. We went to Grannan’s. It is an excellent seafood restaurant that is a minute walk away. It is not a cheap restaurant, so if you want high quality food, it does not disappoint.

Restaurant service was poor and expensive.

This hotel is so run down. I’m shocked Hilton hasn’t updated this building. Staff are cleaning/housekeeping is so bad and lazy. Amenities are lacking. It sucks. Not worth the cost per night at all. The only thing is that it’s in a good location/area. Very disappointed. It’s honestly like no one cares about anything.

The hotel is located on the wharf and close to downtown for easy walking to various amenities and sites. The hotel restaurant was very good and our room was quite large with a great view of the bay and harbour. We would not hesistate to stay there again!

Fantastic location and convenient to get around

The breakfast was kind of dissapointed about quality. The server charged us for $50, instead of the $40 that was the amount they offered at the reception. I let them know about it, and they said it will be corrected in the final receipt. I Have not received any receipt yet.

It was good.

This is a restored hotel and a very nice place to stay with amazing views of the bay. The bed was very comfortable, the towels were thick, the water was hot and plentiful. Only drawback was the bathroom needs some serious cleaning. The shower and sink areas had a lot of mold that needs to be dealt with. It wasn’t “OMG, disgusting!l mold but sufficient to warrant mentioning. If we were staying more than one night we would have asked them to deal with it. The staff was ver6 helpful and friendly and the restaurants were very nice - we ate both dinner and breakfast there.

Friendly staff

Perfect location, rundown hotel. The whole place is falling apart and smells bad. Either do a major renovation or close it down.

Location was excellent but the rooms are dated are everything is worn out.

Location ,location ,location! Right on the harbour. Close to everything. I was surprised on how quiet it was and not too busy. Especially with cruise ships in the harbour. Bring a fishing rod if you like to fish! Right out side the door and if you don’t mind walking you can have a great time.

First - THE STAFF WERE FABULOUS!! My 1st room had absolutely zero visibility or view due to windows being 100% covered in dirt and condensation on the outside (I paid extra for a view) and the room had a strong very musty smell. They offered a free breakfast but I said no. The second room was better, although maintenance had to repair a broken toilet. The wallpaper was peeling off some of the walls and the vinyl coating on the headboard was peeling off. No laundry on hotel site despite website stating so - laundry could be sent out in the morning at $ per pound plus $20 delivery for return later that night (that is pretty expensive for one load of laundry!). Hotel charged a $75 security deposit PER NIGHT ($450 in my case). The guide button on the TV did not work. I called desk for help to use the remote and was advised they didn’t have a TV package for guide use. I asked about the Pay Per View and Movies on Demand as advertised on the website - I was told they didn’t have that either. Parking was $25 per nite but it was not at the hotel. I booked this hotel for specific amenities due to a month long travel in the Maritimes. Very disappointed!! They need to update their website. I would not recommend this hotel!

This hotel is located in the best location to explore uptown Saint John. There is a great boardwalk around the waterfront. Many dining options, stores and local breweries. We stayed on the 11th floor in a king room, it was large, harbor view and very quiet. We purchased breakfast when booking and it is a full breakfast will a lot of choices, highly suggest. Check-In and check-out were seamless. We parked across the hotel at Market Square and added it to her our room. They will validate your ticket at the front desk so you can come and go with your car if you want too.