Mercure Inverness Hotel

Explore Mercure Inverness Hotel
7.8
Pleasant
From 1,009 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.4

Traveller Reviews Mercure Inverness Hotel

Number of reviews per page
20
40
Top reviews
Ashley
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Do not recommend this hotel or the restaurant for the cost. The beds are shockingly hard, windows don’t open and virtually no airflow, and it’s in desperate need of an update. Breakfast buffet was okay. Staff are nice but there aren’t enough of them. Most are juggling multiple stations/duties.
Cynthia
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The entire front of this hotel overlooks a street with bars that are so loud you feel like they are in the room with you. We only spent time in this hotel to sleep and unfortunately could not sleep until about 2:30 each night once the bars closed and the customers final dispersed. It's probably okay if you are on the river side but if you aren't they really have no business renting these rooms for over $400/night. The carpets all throughout the hotel are very dirty and worn. We knew we had made a mistake the minute we stepped into the lobby.
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patsy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean rooms and quiet sleep! Great location close to a lot to do and shopping!
Dawn
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was great, service and breakfast was excellent, but Wi-Fi wasn’t good. The WiFi kept going in an out
John
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location and a nice view of the river
C
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very helpful and friendly staff. They were able to fix a sandwich for us on our late arrival. Very good breakfast and the evening meal we had was excellent. Clean and quiet room. We didn't use the parking as we arrived by train. Hotel is about a 5 minute walk from the station.
Rita
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location
Robert
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was small and becoming a bit worn, looking old. Towels were thin and not very water absorbent. Breakfast was pretty good. IMHO not worth the price.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very friendly and helpful.
Sheila
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We received a warm welcome when we arrived and was made very important.
Edit
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good for our one night stsy, convenient location, close to train and bus station.
Jerry
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I stayed in a compact room. The room was cold, radiator wouldn't turn up. The door to the bathroom needs replaced, looked like it had been kicked in at some point. There ws
Paul
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good central location
Carole
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel was nice and staff really welcoming. Room was clean but bathroom light was really very poor, needs to be a lot brighter. Was a bit annoyed that we had to pay an extra £15 per day on top of our booking for using the hotels car park.
SHAFAQ
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Extremely disappointing stay. The room felt dirty, with sticky surfaces and a carpet that clearly hadn’t been cleaned properly. The overall condition was unacceptable. On top of that, the staff were unhelpful and unprofessional, which made the experience even worse. I would not recommend this hotel to anyone.
MARY
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ideal central location, river view room worth paying extra for. Lots of bars, coffee shops and restaurants on your doorstep (especially enjoyed Jimmy Badgers, lovely food and scrummy cocktails). Room was very comfortable. Remember to take charger, no USB ports in the room. Didn't have breakfast so Can't comment on this. Would definitely stay here again when visiting Inverness.
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Caroline
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location breakfast excellent
Brian
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fine
david
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was clean, the staff friendly and helpful. Nice food Nearby rail station
hugh
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

the breakfast was very good but the evening meal was overcooked the fish would have been nice if it wasnt overdone told the waitress, room was nice and staff were also nice
Number of reviews per page
20
40