Overall Ratings & Reviews Quality Inn

Rooms were unclean. Dust and hair visible. Room and hallways smelled strongly of urine and marijuana. Very disappointing.

Such a cute community. The room was very clean.

Refrigerator was loud, intermittent buzzing from something all night. Dust with significant amount of hair behind the bathroom door, along with a big spider web. Broken piece of plastic behind the coffee maker on bathroom counter; water still left in the reservoir, obviously not moved and cleaned.

You get what you pay for. The trash hadn’t been emptied in our room, there was hair in the sink, and a stain on the bedspread. However, the rooms were a good size and had a good sized refrigerator. It was quiet and we slept well.

I recently booked a room at this hotel and was extremely disappointed. The unpleasant odor upon entering should have been a warning sign, but we decided to check in anyway. The lobby was chaotic, with employees' children running around, going behind the counter, screaming, and banging against the walls. When we finally reached our room, it was dark, damp, and smelled like a locker room. The carpet was littered with candy and other debris, there was mold on the table, and we found pubic hair in the bed. It was clear that the fitted sheet hadn't been changed for a long time, as there was a large yellow stain. We decided to leave at 9:30 pm and drove 45 minutes to a much cleaner and more welcoming hotel that truly deserved our business. We didn’t bother to complain because it was evident they wouldn’t have cared, and other rooms would likely be just as disturbing. As frequent travelers, we have made a note to avoid this place at all costs.

Smelled like marijana so bad. I felt like I had a contact buzz.

The front desk lady was not very friendly.

Booked a room for myself & 3 small children 0,6, & 8 years old. Upon check in I was advised we would be on the second floor but never told there was no elevator. Having a car seat & bags I just chose to leave bc all that information was provided prior to check in. I would've figured common sense would've been to put us on a first floor room.

Staff is friendly and helpful. Our room was clean. The pool could use a little updating. All in all, I'd stay here again.

staff was rude and there was a cockroach in my room.

Overall great stay, I would say that the boiler needs to be updated to handle all the demand for hot water. I had to take a almost cold shower upon arrival

Decent room, needed to be painted completely though. Bathroom big and clean. Comfortable beds.

Convenient parking close to room entrance. Hallways and pool area were cold. Breakfast consisted of waffles, muffins, bread, cold cereal and coffee. No juice or water or hot foods like advertised. Absolutely no vacuuming under the pull out couch, a pill, food, crayons etc... hair and food crumbs in between the king bed sheet and mattress cover. When checking in, the receptionist did not make eye contact one time, seemed like I was bothering her.

The staff is friendly and they do amazing work. Jenny at the front desk is a gem. It's always a solid stay.

Nice area

I upgraded to a suite for space. The tub was moldy, there were huge spider webs on the bed and in the corner. When i asked for cleaning, the front desk told me the housekeepers were only in every 3 days. They were very unbothered by my complaint. The outside doors at the back of the building stay unlocked late into the night. After my cleaning day, the tub was still moldy and looked untouched. They didn't replace towels or soap. Go somewhere else. I don't even want to know the state of the bed I slept on. Especially for $200 a night in Upper Sandusky.

Bathroom tub was chipped, drain kept popping closed not emptying the water while taking a shower and shower knob was hard to turn on . There is a big truck stop in front of hotel. The curtains wouldn’t close all the way, just the shear did. I was afraid to put the light on at night. I felt people could see right in and I was traveling alone. Breakfast was disappointing, the eggs were premade folded like something from McDonalds and In the refrigerator for you to microwave. After the first night I told the maids they didn’t have to clean the room that first morning because I was going to stay in for awhile . The next morning they had made the bed but didn’t clean the bathroom counter or tub. Or vacuum ( not sure if they vacuum every day but I took everything out of bathroom and it was never cleaned. I checked out a day early. I’ve stayed at Quality Inns before but they were always good.

Were pleased that the room had a walk in shower .. the room floor was dirty.. needed vacuumed..we had a terrible time trying to call the hotel directly to make a reservation. Unable to find a direct number to the hotel. The air conditioner and the bathroom fans were very loud which made it difficult to sleep. The person at the desk was not very friendly when we arrived.

The room smelt musty, and the curtains did not work. You couldn't shut down. Time to turn off the air

It was a nice stay.