Starting with praise of Daria at the front desk for her warmth and helpfulness. The hotel was very clean and the staff attentive - when I asked for extra hangers they were delivered in five minutes. Bar area and computer are both comfortable. Only thing keeping from a five-star is the room itself - though roomy and clean lacks any charm.

Beautiful bar, great space in the rooms, very clean, but I had to ask multiple times for toilet paper for our room and so did my mother in law who was traveling with us. Great location as well. We would return if the hospitality staff could get it together.

The location of this hotel is excellent. We loved the room with a small balcony. A small complain. our keys didn’t work because I was told the city taxes were not paid at the time of checking in. Of course it was paid otherwise you don’t get a key. They have a very slow hardware so the computer took us about 15 minutes to check us in. Staff was very pleasent and embarked for why the computer was so slow.

Breakfast was amazing. Room was perfect

Perfect location, central to everything you wanna visit and quick car rides to other surrounding neighborhoods. Nice pool + sauna vibe and fresh fruits provided. Hotel bar/ restaurant was cool and reasonably priced. 10/10 will stay here again, the ac in our room kinda sucked but oh well- everything else was great. Also would try to get a city view rather than atrium it’s a little muggy.

Excellent stay

The property was well appointed with a large modern lobby, larger than usual rooms.well air conditioned. Twin beds do not separate much but enough. The food and beverages were excellent. The hotel Is very well located with Museum Island a few blocks a way and the GDR museum right around the corner. It’s a 15 minute walk to the Brandenburg gate where the walking tours begin. Well within walking distance of the central rail station. Great place!

A beautiful hotel in a great location, let down by lack of staff on reception leading to permanent queues and long waits for service.

Great hotel and service

Air conditioning was not working, I called front desk they couldn’t do anything since they stated there was no technician available, I was told to eat next day and still same, it was a very hot days and I’m really upset the the amount we paid and had very bad experience. As soon as we walked in to the room the soap was empty couldn’t take shower and we were 3 of us and there was only two towels. Really really bad experience.

Well situated newly rebuilt/refurbished to a very high standard. Rooms a little compact but fair value for money. I would return.

clean room and nice view of the city and cathedral

Awesome location, great experience!

Absolutely wonderful hotel. I loved everything about it. The spa area is awesome, the breakfast, the location, everything was great!

Check in was very slow as not many desks. The room was lovely, the bar was very nice and had a big screen and seating area to watch World Cup games. The room had air con which was lifesaver in the heat. The location was amazing, right by the DDR museum, museum island, close to train/underground stations, shops, cafes and bars. Small warning- the still water at the bar restaurant is 9€!!

Incredible location, clean and nicely renovated rooms.

Great location!

This is a lovely comfortable hotel very close to the river, cathedral and museum island. The breakfast buffet and helpfulness of staff were stand-outs.

Centrally located within walking distance to most of city center attractions, restaurants and shopping. Perfect place to view and enjoy Berlin.

Great property! Beautiful place, rooms were very nice. Great location, close to lots of things