Worn at the edges -- cobwebs outside and chips on furnishing in room. Handheld shower did not work in accessible bath. My biggest complaint: 9am staff banging on the doorl to 'remind me' that checkout was 11am -- and then 10:27am call to room phone to remind me again. COME ON. That is ridiculous.
Verified traveler
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Old but very clean and nice. Very convenient to hospital for our stay
Cheri
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very clean & neat Older Hotel. Staff was EXCELLENT. No complaints. The building is well kept, the continental breakfast was good & appreciated. The LOCATION IS EXCELLENT. Within walking distance to both Pruneyard shopping & resterants as well as Old Town Campbell.
Danilo
Business
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
PROS: Great location for walking to restaurants, bars, movies, exercise trail, etc. Staff is friendly.
CONS: Hotel is old and outdated. Room smelled old and moldy. TV is small and the Wi-Fi is horrible.
Wei Xin
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Dingy
Only recommend if you need to be somewhere near by and you don't want to take Uber
Martha
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is an old rundown hotel. Staff very unfriendly. Breakfast is a joke. The first day we were there all of the hot dishes were cold and they ran out of coffee. There is no fruit. There isn't even cable tv. Wow you get the choice of watching old reruns of The Rifleman or Murder She wrote! I do not recommend this to anyone and I will never stay there again. No one on duty who can make a decision. Manager never there.
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Samuel
Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
was told all rooms had same toilet height as im handicap just to sell me the room as i said i wax cancelling my reservation got to ghe room and it was a short toilet i could not get up and down had a complete miserable night
rich
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It didn’t feel clean, floors need to be professionally carpet cleaned. Beds felt unclean as well. Just wish I spend a couple hundred more for a better elsewhere. Live and learn
Kendra
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The lobby smelled, the carpet in the room was poor quality, the pillow stuffing was coming out and there were several handles off the dresser. Not a great place to stay. Really great neighborhood!
Babette
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very easy check-in and the staff was very accommodating about room placement and we were able to stay on the first floor near the pool. Perfect for a stay with grandkids!
Ingrid
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
room was dirty and had a couple dead cockroaches
Diana
Business
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Im completely shocked of the state of the room that was givem to me. In all my years of traveling ive never been so disgusted by a place. I chequed out as 30 mins after I arrived. Front desk wasnt shocked by the pictures i showed of the pillows stained white and with blood all over them. Not sure if the blankets were even changed prior. Theres certain sanitation laws hotels must follow and clearly this plave does not nor did the staff try to make it right. I do not reccoment this place if youre looking for a clean place.
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victor
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
this was just a little outdated and needs to be refreshed
Verified traveler
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Really enjoy this hotel. Have stayed here several times. Rooms clean and comfy. Windows open, nice pool and hot tub. Will even store your luggage. Convenient walk to restaurants.
matthew
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Easy booking
Julie
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean. well-stocked, and comfortable.
Mary
Leisure
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Coffee pot didnt work-they were supposed to bring me another one and never did.
Sheryl
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great place to stay
Alyssa
Business
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Solid
Jeffrey
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel is in an excellent location, very easy to get into and near everything I needed. The room had all the amenities I needed and more. It was clean, comfortable and quiet.