The staff are excellent, and the hotel is reasonably located. Unfortunately, the part of the hotel where I was placed required climbing an unusually long set of steps with no lift available, which was a problem for me. The associated dining area was well designed, and the food was good, but for some strange reason, the dining area is extremely dark both for dinner and breakfast meals requiring the use of my cell phone, flashlight to be able to read the menu. It is not inviting and I have no idea why the operator believes that such a dark setting is useful.. Instead, most people would choose to avoid it unless the location adjacent to the hotel made it acceptable.