There was a little problem with our room with two queen beds . They offered a king size with free parking and a late check out. Was a great location to walk to BC place . Also ate twice at the restaurants and food was good and awesome staff

Big complaint - I tried to order room service at 8:45 p.m. and was told "The kitchen has closed". Unacceptable at a hotel of this price point and rating. No room service at 8:45 pm?? That's still dinner time, folks. Otherwise the hotel is fine. Personnel were excellent, other than maybe the person in the kitchen that couldn't offer anything to eat. So just don't get hungry after 8:30 unless you enjoy heading out to the streets to scavenge some take out. >:(

Great location.

This was a nice hotel, but seemed outrageously priced for the product. Oudated room and bathroom, though they were clean. Patio was not clean at all- cigarette butts on the ground with dirty/dusty side table and chairs. Highlight was the cold water with different varieties of fruit in it next to the elevator each day. Parking was convenient, though also expensive- valet would not be worth it because parking is really easy to access.

Perfect Location

Great location, very helpful and friendly staff, nice spacious room

Great location, spacious rooms and accompanying restaurant was excellent

Staff was awesome

Very clean room! Staff was very helpful!!! Great amenities!! Would definitely stay here again!

Great location, friendly staff and very comfortable room.

Well managed property. Little details matter to this hotel. Comfortable, clean rooms. Quiet. Professional staff. Great city and great location to walk to waterfront or shopping districts, etc.

Room was nice & clean. Staff were friendly and helpful

Great place to stay while awaiting our cruise to Alaska the next day. Close to the port and well maintained hotel.

We were not at all satisfied about our room rate. The fact that you took advantage of the soccer games and raised prices was not a good thing.

They show hospitality and kind!

Would stay again

It was a very good stay. The staff were very friendly and made check in very easy and smooth

The staff there was beyond amazing! From front desk to doormen. I’d highly recommend.

Tap was dripping.

Very clean and well appointed rooms. Very short walking distance to cruise port. Restaurant, Diva, on premises, was very good.