Overall Ratings & Reviews Holiday Inn Express SPOKANE-DOWNTOWN by IHG, an IHG Hotel

Staff were very helpful in getting me checked on 3 hrs early. Room on South side of hotel was very noisy with traffic noises well past midnight. Probably be looking for a different hotel for my next Spokane stay. Great variety of foods for breakfast!

Love how light and open the lobby area is, clean and spacious! Very happy to be here!

The hotel is nice and comfortable, close to the riverfront park and city center, very convenient location. Staff are 👍. Only concern is the loud street traffic which may affect your sleep.

All great

The check-in was quick/easy, the breakfast was good. The noise from the roadway radiated into the room until early morning hours making the overall stay unpleasant.

Great

Rude staff very lazy

Rude snob nose staff

We stayed in tge Gonzaga Suite. Loved the room. Hopefully we can stay in the sane room next year.

The receptionist was lovely. She was so attentive and informed us of everything we needed to know. Family of 5 with 3 kids and the breakfast and complimentary cookies were delicious.

The hotel and its staff were excellent.

The shower was huge and had body jets and a waterfall shower head. Best shower i have ever taken!

Holiday Inn Express never disappoints!

My room was great except next time I would request a room that was not near the elevator. We could hear it going up and down all night into early morning. Unfortunately we also had a family above us that had a young child that ran back and forth most of the evening then again early in the morning.

Staff very polite and nice. Rooms clean. Bed and pillows very comfortable.

We got a beautiful sweet and the staff was above and beyond

Convenient to riverfront park. Spacious.

We had a nice stay here

Extremely friendly staff. Excellent location. Ample parking. Good breakfast.

Our family stayed a night here on an extended road trip across the northwest US and we were all so sad to only stay one evening. The hotel itself is jaw-dropping gorgeous. Felt like it would be way out of our price range anywhere else. The evening dinner+happy hour+evening cookies were incredible perks. Super friendly staff! The breakfast had a great, large variety and the coffee maker that grinds the beans!! *swoon* We were in the executive suite on the second floor and it was large enough for our family of 6. Only downside was it being right across from the elevator, but what can ya do? The shower had body jets and was massive. Did I mention this felt way more bougie than we’d normally be able to afford?? The AC in the bedroom wasn’t working, but we were able to run the one in the living room and it was totally fine. And we loved having a separate sink from the bathroom one! All in all, this was our favorite place to stay and nothing else will feel good enough after this.