Overall Ratings & Reviews Residence Inn by Marriott New York Manhattan/Midtown East

The customer service was outstanding, friendly service 24hrs. I couldn't have had a better stay. I would definitely book Residence Inn Midtown NY.

The room is clean. They accomodate your request right away if you need something.

Great stay! Friendly staff.

Staff was very helpful and very nice. Great common areas to be able to sit at and work. Great rooms. Everything was excellent.

I loved the exercise room which had a Peloton bike so I didn't have to miss my workouts I did not like the Marriott telephone reservations service - the best rate I was offered was higher than the website said was available

Friendly, helpful staff. Clean, spacious, well-supplied rooms.

I am a Flight Attendant for work, and so I stay in hotels several times a week. This was a leisure trip, but one of the best stays/places I've ever had. Everything was clean, VERY spacious (esp. for NYC), location was perfect, close to everything but out of the Times Square bustle. This hotel was even QUIET! We heard not a thing at night (perhaps because we were on 11th floor, but still. Both the doorman and the receptionists were helpful, attentive, proactive, and kind. I could not speak more highly of this place!

The hotel was great all around. Lovely staff on reception and the room was exactly as expected. Also very clean. Breakfast was very welcome and easy to get a table (time of year probably helped). The hotel held our luggage for us on the last day no problem. Would definitely look to stay again on next trip to NYC.

Excellent service

WE had a great stay!

I absolutely loved the staff at breakfast time. Claudia and i can't remember the man's name. Maybe Jose or Juan? They were both excellent. I would definitely stay there again!

Enjoyed the mini kitchen in the room as well as the breakfast

Great location, friendly staff, and clean and spacious room. Highly recommend!

Front desk was excellent

Angel was very sweet and helpful..he deserves a raise and a promotion. I will be back

Rooms were well appointed and comfortable.

Friendly attentive staff, spacious and modern rooms.

This hotel was clean and the front desk was extremely friendly and professional.

Overall very good experience!

Great hotel in midtown for a reasonable price. Clean, great staff and a decent breakfast