The Westin Chicago Northwest

Explore The Westin Chicago Northwest
8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Traveller Reviews The Westin Chicago Northwest

Number of reviews per page
20
40
Top reviews
Sheldon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Although the Westin was away from the city, we found the area of Elk Grove to be really nice with many places to eat and get coffee. It was a bit slower pace which we appreciate. It has a nice restaurant inside and a snack/coffee shop. The staff was very attentive if you needed anything.
Berto
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All was well
Dlovan
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No free WiFi or breakfast
Sudhir
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Charging $9.95 per day per device for wifi is a rip off. Thats very cheap like how motels might nickle-n-dime you. If you have big brand name, do not do such pathetic things. The bathroom wooden frame for the counter is made of untreated/unfinished cheap wood. It warping because of all the moisture. The room was very big and spacious but the bathroom was teeny-weeny - if someone’s swings the door in, it will hit anyone brushing their teeth or sitting in the toilet. The safe vault did NOT work period. The shower water took a full 10 mins to get hot. We attended a wedding event Saturday. There weren’t even appropriate signs for Saturday wedding event. The signage was better for the Sunday event, The bagels for breakfast had some yellow powdery residue on it on both the days. I’ve never seen bagels with powdery residue or anything non-bagel-y on it anywhere. My first thought was - is this mold by any chance ? For breakfast they had an oddball $10 room charge printed on the check. What am I to make of it ? The waiter explained that it doesn’t apply to me. Then why print it to confuse me !?! For the brand name, property, facilities and Whats on offer needs to be flawless.
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Paulette
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a business event and the staff was great and accommodating.
Dennis Kirk
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall, my experience was amazing.
Abraham
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice
Mohammad
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

NA
Ulises Silerio
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice and clean and best of all, the beds are super comfy to sleep
Amelia
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I came the day of Prom Celebration and a Wedding event. The check-in was like finding Waldo because there was o er 500+ ppl in the lobby. I got to my room late evening and I thought I would rest early because I had a early event to attend. Around 10pm music started and it had a lot of bass. Ear plugs didn’t help because you can feel the bass from the speakers. I called CS and the advised the ear plugs and asked if I wanted to switch room. I said that’s inconvenient and why would music start so late at night. It last til the early morning and I was upset. So ask if there is and parties or events before you get a room, and if you do make it’s away from the party room because it sounds like a Club or Bar.
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Ryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice
Elizabeth
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Multiple setting options and place to tale photos
Scott
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Outdated rooms. Dirty carpet and walls. Just needed an updating.
josephine
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The stay was great we went on a weekend where there were 3 weddings 😬. Overall it was great!
Celene
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved that there was a starburst in the lobby!!! 🔥🔥
Marty
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great room Grest Staff Great food
Aaron
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Comfortable and luxurious rooms. The staff were friendly and accommodating. I would stay again in a heartbeat.
Bethany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean modern hotel
Siddiquei
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

quick check in. clean room ..overall nice hotel to stay.
Hisham
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice clean good stuff
Number of reviews per page
20
40