Overall Ratings & Reviews Sundial Beach Resort & Spa

I enjoyed my stay at the Sundial. It was great to be back in Sanibel.

This property was heavily damaged by Hurricane Ian and its been a long recovery. The price I paid to stay there was not related to the condition of the property. Only one pool is open and many buildings unoccupied. Occupancy when I was there was probably 10% but I was put in the farthest building away from the pool and beach amenities and I was on the 4th floor of a building that still has no working elevator. That was not known to me when I booked. I would not recommend staying at the hotel for quite some time until all renovations are completed.

Really great to see property coming back to life after getting hit hard by hurricane Ian a few years ago. The room I stayed in was brand new and very nice. Staff was polite, responsive, and helpful. Great pool area with plenty of seating, drink/food service at your chairs, and the kids loved the water slide. The hibachi restaurant on property was a lot of fun as well.

I don’t use to review, but I must this time. Elevator won’t work, loud noises, facilities basically under construction, room are nice but a little dirty, hairs in bathrooms, some pools closed, they shouldn’t open until they finish, it’s a total scam for the price you pay and what you get.

It was very loud early mornings to late afternoon The people were friendly, we were in an area that was barely finished The beach was fantastic as always for the money we spent it was not worth it because of the area of the room .

Resort was very clean. Staff were very friendly. Received $180.00 food/ service credit on arrival because some of the resort areas are under renovation because of the Hurricane last fall. My room was so nice and the bed was luxurious. Beach was beautiful!!!

Inside are great. These condos on the west side should not be open for business. First-The construction workers parking next to you personal vehicle and using power equipment. 2nd we had no hot water, spent most of the morning changing rooms twice. The first night of dining we were sat at a table with people we didn’t know and very loud and attire was not observed. 3rd, my credit card was charged by Expedia and also by the resort, two times. I will be reporting that to my banking instruction. We wanted to make a reservation for the on-site spa for pedicure and the desk said that were not needed. So upon arrival the next day they were booked.

Nice hotel

Liked: swimming pools, beach, free kayaks and bikes, tiki bar Disliked: some of the music played at the main pool. More easy listening rock and beach music would be nice. No techno rock.

First time in Sanibel, very nice resort has a few pools but only one with bar/restaurant. Right on the beach would be nice to have two showers when you get off the beach as only having one you have to wait sometimes to rinse off. Clean comfortable room with full kitchen. Would stay again

Air conditioning was not working. We could not sleep.

Everything was so perfect! Very very clean professional calm, Best view I ever seen

The main pool was closed the entire stay at the resort. The apartment couch was infested with fleas or some type of non-visible insect. Our exposed skin was bitten and burned like crazy. Recommend you fumigate your apartment upon checking-in. Air conditioner worked great.

I booked a partial ocean view room at the Sundial Beach Resort & Spa. I checked in after dark so I could not see the view from the room. I awoke to a view of other buildings. The unit I am in G307 does not face the beach. There are screens on the balcony. There is no way you can see the beach. I went to breakfast it is terrible!! Terrible food quality. Frozen pastry breads, running oatmeal and cold water served for tea. They charge $25.00 for breakfast with tip already added which they doe allot in Florida. Tip is for exceptional service, not mandatory! The facility is old from the 70's & 80's it is struggling hard to be current today. This facility needs to be closed and redone with a major remodel. Customer service is terrible. They told me to call to Hotels.com to deal with them putting me in a room without partial ocean view which I paid for. You are better off staying at a budget hotel then this hotel. I the quality is there no problem to pay. Not worth what they charge. I would say in its current condition this hotel should rent for about $250/night because it on the beach. If it were remodeled, more.

Property was good. Big units, well stocked and comfortable. Not 5 start for sure but great, especially if you had a family. Also appreciate the ability to get beach chairs, bikes, etc. Only real complaint is the fact that Expedia did not tell me the main pool was closed for reno when I booked. That's pretty important.

Our stay in this resort was very pleasant; the staff was very friendly and helpful. There are lots of good places to eat in the resort and nearby. It is truly a family-oriented facility; we recommend it and plan to come back.

The food was awesome! All employees were very friendly as well.

The resort is beautiful and clean. Restaurants slightly pricey but food is decent. Self owned condos are beautifully decorated.

we booked via hotels.com which advertised full services and access to all facilities. however, we were told by your hotels staff we did not have access to all 5 pools, towels, fitness center and the beach loungers/umbrellas. We were told since we booked via hotels.com, Sundial does not get any revenue therefore we do not have full access. The property description is provided to Hotels.com from Sundial so i am told by Hotels.com. either way, a complete dissapointment.

Just do it! This place is amazing! I loved having the beach umbrellas and chairs included. Also bikes, we rode up to the lighthouse, it was beautiful! There was nothing I didn’t like!