Todo muy limpio y el personal muy amable.

Room was clean and well working air conditioning! Proximity to restaurants is a definite advantage! The area felt safe! The negative experience was due to guest with kids allowed them to be running and screaming in the corridors. The rooms are not soundproof! I only stayed 1 night. It was a Friday.

Nice hotel, very affordable, nice area and very helpful staff.

I want to thank Miky, Luis and Elena in the front desk, customer service was really good, thank you guys for make my stay more enjoyable

The staff were very friendly and made my stay very welcome. They were very quick to assist me with nay enquiries I needed. The pool was always clean and pleasant for an enjoyable swim. Bad experience with breakfast on my last day(22nd). Very busy at breakfast and just one staff on duty! Cold toast, and milk for my coffee. Then after waiting 40 minutes to have my order taken I just left the premise.

Cannot bring food into property wasnt like the photos

The location was the only good thing. They will charge 300MXN in cash and call it a government tax. You can not claim that back with expedia since they don't provide a recept. The The beds were itchy and the sheets weren't clean, had stains on them. No hot water so you'd have to take your showers during the daytime when the temperature is hot.

EXCELLENT

u get wat u pay for

The restaurant was not available for dinner.

Awesome

Terrible. It's not clean. Creepy guy at front counter speaks no English. No food or booze allowed up to the rooms. I pre-paid for a week, but didn't even stay one night and they wouldn't refund me even a portion of my payment.

Bad room, no any English speaking person, not clean

This place is old and cheaper. But it’s a great place for a good night sleep

Fairly nice and clean and good for a cheap price. Nice staff but would be better if had staff that spoke English. Wi-Fi didn’t work well. Bottled water should be provided free. NO extra amenities. Would be nice to have a small refrigerator in room. NIce location if you want downtown, has a few good restaurants nearby. Would be nice if TV had some English options or at least English subtitles, I couldn’t get TV to do any English. Having English speaking staff at front desk would be helpful. I would come back if I came back to town.

The male night manager Made me sign an agreement that said there would be no drinking in the room and refused repeated requests to give me a room in a better location of the hotel. Rooms in the inside hallway have a window that opens to the hallway so in effect, these rooms don't have a window as the window is open to anyone to see if walking down the hallway. You need to keep curtains closed for privacy.

It was very lovely and convenient for all amenities

If you want to explore cancun its a good area. Staff was friendly.

Located centrally, easy access to numerous restaurants and facilities eg: gyms, bus services to many other towns, e.g: Tulum, Playa Carmen.

Just run away from this place. Better to spend the night at jail cell than this place