Overall Ratings & Reviews Hotel Mercure Oostende

Friendly staff and good facilities.

Very clean with a great breakfast .

Everything is great

Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.

Convenient and comfortable. Would stay again.

Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.

Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.

Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.

Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.

Vriendelijke ontvangst. Perfect ontbijt Goede ligging

A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.

Rooms are tiny and weren't the cleanist.. Staff were friendly and location was great

Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice

great very helpful staff always nice and smiling, they were geat please tell them. best Steve

The hotel and room were clean and accommodating. The family room seemed quite small and the view wasn't great, but just with a 2 minute walk, you can feel the sand between your toes. Totally worth it staying there!

Centrally located, medium-sized, quiet, comfortable bed, good sized shower but miserly with shampoo and shower gel

Great hotel and good location.

Good central location, close to shops, eateries and sea front. Rooms are compact but more than adequate, breakfast at 20 euros each a little expensive but there are plenty of places nearby for less. On the whole a nice hotel and we would consider using it again if we returned to Ostend.

Perfect location for the town and beach at a great price

In general it was ok but not necessarily wowed for a 4 star hotel. First, the breakfast attendant was impolite & felt very unwanted in the breakfast area on the last day maybe because we were of different race & we couldn’t speak the local language. We observed her interacting with other customers differently. Secondly we stayed here for 3 nights with no complimentary water for the entire stay, we had to buy from the front desk. I feel water & ice is a basic essential & should be complimentary in a 4-star hotel for the entire stay.