I had bed bugs and ants crawling in the bed. I showed the staff pictures and videos. The front desk said let me get the manager then after taking forever and me bagging all my stuff to clean in plastic trash bags, I go back up front and all of a sudden the manager is out of town with no way of refunding me in any compacity or helping any part except I'll get my $50 deposit back like duh what an insult, that's an automatic. I've never seen this type of incompetency with the front desk actually saying I was insulting her! You put me in a room with bed bugs, lied about your manager, and refused to help in anyway! Not even offer laundry service for all the clothes I have to take to the laundry mat now! Disgusting place and service!