The parking garage elevator was broken so you had to walk all the way up and down the ramp to get to your car, and it was snowing and 30 degrees outside.
The front desk lady was rude when I asked her about the elevator to the parking garage.
The refrigerator in my room was broken, paid extra to have it. Also the shower light would not come on. And they only gave us 1 roll of toilet paper. The room phone was also broken.
The only somewhat redeeming quality this property had was its pool and hot tub, which was very nice. But was mostly occupied by children and preteens.