Overall Ratings & Reviews Hotel Vier Jahreszeiten Kempinski München

Ok so I checked in with my sister. We were greeted with an average response . The room given had zero view and felt like a jail. The second room given was dark and dingy , a bit outdated but we took it. Next morning my sister’s back was gone b/c the mattress was very bad( all springy no memory foam) definitely not for a 5 star standard. The staff recognized the faulty mattress and gave us yet another room which was much brighter and happier looking but at night when we tried to turn off the lights they wouldn’t turn off!!! It was absurd,,, after complaining yet again we were taken to another room to spend the night as their technician was not available to fix the lights . Eventually lights were fixed next morning but we both were so harassed and annoyed. The hotel gave us free breakfast for 3 mornings out of 5 but no discount or voucher of any sort. In short , location is ideal but hotel is not up to par for a 5 star hotel.

Everything was perfect

This hotel is outstanding in every way. I highly recommend it for business or pleasure.

Amazing. Thank you

It was a great and unique experience. Love the place.

Loved this pace

Beautiful hotel, conveniently located right by Marienplatz, shopping and the opera house. Room was a good size and nicely furnished. The staff were polite and helpful.

Outstanding! First time to Munich. Staff was incredibly hospitable.

Very good location

The stay was lovely! We missed our connection flight in Munich due to mechanical problems on the plane. We were rebooked the next day. We decided to stay in the middle of town. Made the same day reservation on Hotel.com. We got our room when we got there earlier in the afternoon. Beautiful hotel, staff was very nice and food was great. Served us a glass of bubbles while we checked in. Very nice room. Great spot to walk to very nice stores and the famous Hoffbrau Haus. Highly recommended!

Vier Jahreszeiten Kempinski Munich Hotel is definitely a luxury hotel in a German way. As soon as you approach the hotel, you notice the luxurious cars, the classy and well-dressed patrons, and the extremely professional staff outside. The hotel is situated on a very exclusive strip and is surrounded by high-end luxury fashion shops. The lobby is very impressive and boasts a wonderful upscale ambience. Well-off, opulent Germans and monied foreigners sip wine in the gracious lobby. Definitely a special experience.

Great location , very nice property

great place, best location

Wonderful place to stay in Munich

Lovely hotel. Drinks and food a bit pricey but no more than any other high end hotel.

This property does not provide Five Star service nor understands the meaning of it. At check-in. They stated our room was ready, but needed to be approved by the manager. They asked that we sit in the lobby. After 15 min, we decided to have lunch in lobby. 30 min later, we did not hear from the front desk. We went up to the same clerk and she was confused. A five star resort, would have found us when the room was ready and brought us the keys. And had the luggage sent to our room. We ate at the lobby and bar on 3 different occasions. The wait staff wall by you and do not even acknowledge your presence. It's like a hunting game to get their attention. I blame the management for not teaching them what 5 star service is. Try the Mandarin Oriental.

superb pre christmas experience in Munich for me and my family. excellent.

Only step in beautiful design of reservation area and your wonderful enjoyment begin!!!

Returning guests. Amazing hotel in every way. The convince of everything nearby is amazing! Staff is friendly and helpful. Will be returning again. Thank you for a pleasant stay.

Very convenient walk to everything. The staff is exceptional.