The rooms in the 4 area were to small

Staff were amazing! Very helpful and friendly. Location is good. Room was cleaned and made everyday. Having outdoor pool is great, but it can use some updating. Tiles are falling apart. Location is good.Close enough to walk to the centre or a quick taxi ride (only cost 80 pesos). Some areas definitely need refurbishment especially floor tiles in bathroom and mosquito screen in the room. We had to use bug spray bed time. Restaurant is good. Love the food we chose.the waiting staff just amazing

Excellent service 😍😍

Acceso muy complicado

Spacious, comfortable, and exactly what you want after a long day. The rooms feel open and well-designed, and everything is super clean. The staff really makes the difference, friendly, attentive, and always ready to help without overdoing it. Overall, a solid stay that just gets it right. Would definitely come back.

I have stayed here many times in the past. We often stay closer to Alcala if we are traveling with people who want to shop and do sight seeing activities every day. But for a relaxing, stress free time in Oaxaca there is nothing like being a little separated from the bustling downtown, elevated above the city with panoramic views, a great bar, restaurant, room and pool service, and easy parking.

I loved my 5 night stay at the Hotel Victoria. Staff was lovely, responsive and helpful. The rooms were cleaned daily. The old world charm and the grounds were wonderful. The pool is big and beautiful and chilly at this time of year but swimmable on gorgeous grounds. The only reason that I don’t have more 5 star ratings is because the building is old and it’s so challenging in this climate to keep up a property of this size and to keep it affordable. I first had a room with an old moldy bathroom but I requested a room change and received it the same day with a cleaner bathroom. All of which I appreciate. Breakfast daily in the restaurant was a great way to start the day and to end the day at the the bar was great.

We had a great stay at this hotel. The view from our room overlooking the city was incredible and definitely one of the highlights of our visit. The only inconvenience was that the bathtub drain did not work very well, so the water took a while to go down. Aside from that, everything was very good.

Rooms are neglected. Shower are clogged up and flood the bathroom. Coffee makers don’t work or make null flavored coffee. Expensive for what you pay for.

I like the hotel very nice garden.

Very helpful staff. They really tried to help me find my lost phone. Very friendly to foreign travelers. Awesome Mexican breakfast.

What makes this tell my favorite are two things: one is the beautiful outdoor large swimming pool; and the other is the great view and the peaceful setting and it's only a 15 to 20 minute walk down into the center. Thursday through Saturday nights they also have live music at the bar which also has a great view.

Room had a clogged and dirty shower head so we asked ti be changed. Carpet quite dirty and old. Restaurant and bell boys have great attitude and helpful. The reception service is awful!! Pool was freezing. I will seek other options if visiting Oaxaca.

Everything was amazing. We sgayed here as our hotel, plus the wedding and reception was here. The staff was all friendly and courteous. Everything was clean and available when we needed it. I can't say enough good things about the hotel.

The hotel was spotless, the staff was delightful.

staff as usual very friendly and helpfull nice location large property

Beds were very hard and shower would not drain properly which made it unsanitary. Staff were very friendly.

The grounds are amazing, the rooms are dated and need to be renovated.

Nice view, staff was very good. Food was good. We had a great stay.

Clean, older room. Good bed with very hard pillows. Nice towels. The restaurant is good but some of the staff are very nice and friendly and some are not as service oriented. Food is very good and the presentation is nice.