Although dated, they have done a nice job with trying to update the entire building. Pool and exercise room were a little tough to navigate to, but they were in excellent shape. Rooms were clean and exactly as advertised, and we thought the location was excellent. The staff was, for the most part, very, very helpful. Courteous and professional throughout. The only issue we would call attention to is laundry service, or more accurately, lack thereof. The website clearly states that there is laundry service on site; in fact, there is even paperwork in the room and bags that clearly say laundry service. When we inquired, we were told that it was, in fact, dry cleaning and not laundry. When we inquired about the potential for laundry service, staff didn’t have a clue. We ended up finding one on our own, and staff were helpful in terms of the service picking up and dropping off our laundry. Maybe something that could be quickly corrected for future guests?