8.6
Very Good
From 306 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.8

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Traveller Reviews Crowne Plaza LOUISVILLE AIRPORT EXPO CTR by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Anna
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Only one night. Excellent. Excellent shuttle service. Available time and very near the airport.. I couldn’t find your phone number to Book directly with you. I ended up paying $40 more with hotel.com Please make your website friendly to find you and your phone number. Breakfast should have been included for the price payed. I took a shower around midnight and the water was warm not hot.
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Macie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I needed to stay for a single night after a late-arriving flight into Louisville. The Crown Plaza is very close to the airport, has plenty of parking, and the property is clean, quiet and has a great staff of professionals. I would stay here again.
Georgia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel. Huge indoor swimming pool. Staf was professional and polite. Room was large and bed was comfortable. Will stay here again.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shenna at the front desk was extremely helpful, friendly and professional. Dinner at Big Al’s was delicious and very well priced. The hotel is beautiful and the transportation to the airport couldn’t be more convenient. Highly recommend!
ANA
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was very clean and close to everything!
Michele
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nicely renovated & spacious. Great staff!
Blair
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and convenient.
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Aside from one rude staff member who was yelling at volleyball players it was an excellent stay
Gina
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beds were very comfortable and clean room. Restaurant was good and staff very attentive.
Cleopatra
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it
Corey
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

B
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great clean room, great Shuttle service to Airport.
Donald
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Amanda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place! Looks like they’ve recently renovated the property.
Bradley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a travel mixup and had to spend the night , This was a great property , close to the airport , friendly staff and excellent food options .
Timothy
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice!
T N
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Crown Plaza Expo Airport was in a convenient location. The staff was kind and helpful. The airport is very close and you can hear planes taking off and landing. The hotel itself did not have a breakfast option unless you wanted to pay in their restaurant. It was clean and beds were comfortable. We wanted to change our reservation to leave a day early due to poor weather but Expedia would not help us and even lied to us about having to pay a cancelation fee. The hotel said they would have happily changed our dates but coild notnhelp because we paid thru Expedia. We will be canceling our future Expedia reservations and will pay directly to the hotel in the future.
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Anthony
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very old decorated rooms for the money
Jamie
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Carts being broken into. Lack of staff.
Tony
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed my stay
Number of reviews per page
20
40