9.4
Exceptional
From 913 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveller Reviews InterContinental Presidente Cozumel Resort Spa by IHG

Number of reviews per page
20
40
Top reviews
Henry
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice Property
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great room and staff. Really nice spa services. Alfredo’s and Faro Blanco are great restaurants and the breakfast buffet was wonderful. Great diving with Scuba Du, too.
Amalia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

we have a great time and rooms are very confortable
mark
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is fantastic! The staff is friendly, and the food is good. The beach is well-maintained, and facilities are readily available. The gym is excellent.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is luxurious, but also feels like you are in Mexico with thatched roof restaurant and lobby. It is a secluded compound, so we feel really safe. The rooms are comfortable and spacious. The people are so kind and the food is really good. The snorkeling with the reef right off the resort is really fun.
kathryn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beach, pool, everything was so accessible. Snorkeling at the beach was amazing! Food options were good and we also enjoyed going into town to eat. I was there with my three teenagers.
jorge
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My wife’s purse was stolen from the room and the hotel didn’t do anything about it
Janie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

3rd time staying here and always a 5 star hotel. Service is always the best!
Paige
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hidden gem! I’m gatekeeping this one for sure!
Jack
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best dive hotel on earth.
roy earl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very exclusive. gated entrance.
mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was magnificent. Gustavo at Le Cap was a joy to be around. My only complaint were the pillows. Next time I'll bring my own and it will be absolutely perfect.
Carolina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is a little paradise! Installation, attention, food, drinks, beach area is just amazing. I can’t wait to go back.
Sabrina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The beach service could be better and the food wasn’t the greatest. I ordered several different items from the menu that were a complete miss.
Natasha
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Omg!!! Perfect for couples looking to reconnect romantically. Will visit again soon!!!
ROCIO
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

el colchón viejo, el agua no salía bien y solo salía agua caliente. La llave no funcionaba todo el tiempo. Nos vamos un poco decepcionados del hotel pues en otras ocasiones nos había ido mucho mejor.
Chris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This has been one of the best resorts on the island with their own private beach along with snorkeling right on the property. We have been going there for many years with our daughter.
Shirley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff is exceptional!
Lauri
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It feels remote but is close enough to town and shopping. I enjoyed the openness of the lobby, dining and the hallways. It has all the amenities but also a natural feel and I could hear the birds chirping at sundown and sunrise daily. The staff was very accommodating and really tried hard to make you feel welcome. It was my first time in Mexico so I learned a lot that would help me for the next time.
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Maria Gabriela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The best beach, you could be in the ocean for hours at a time. We saw fishes, mantarays, barracuda, etc. The vibrant turquoise color is amazing. The rooms were fantastic (we had an outdoor shower and direct access to the beach). The restaurants were top notch . We rented an overwater cabana at Le Cap and was so worth it!
Number of reviews per page
20
40