Overall Ratings & Reviews Holiday Inn Express Temuco by IHG

A hotel that shows signs of aging and lack of renovation and maintenance; however, it serves well the purpose of a good night's sleep and a good bathroom. The parking access system is awkward and needs an upgrade.

Safe and quiet

Great place to be!

Personal cordial y amable dispuestos en todo momento. Desayuno riquisimo y abundante. Instalaciones en excelente estado. Limpieza. Habitaciones enormes y comodas. El sector de piscina limpio con toallones para uso personal. Tambien cuenta con jacuzzi

Clean. Great service. Modern. Quality. All excellent.

Friendly staff, great breakfast

The staff are all happy, obliging and very helpful.

Super bien todo, estadia, atencion y comodidad

My wife & I used this hotel two different nights on a road trip from Santiago to Argentina & back. While a few miles off the carretera, the hotel is quiet, clean, and inexpensive. The staff was very responsive and professional to our questions and requests. The only downside for us was lack of evening dining in and around the hotel, but we discovered a very good restaurant closer to downtown called "Mercato." Surprisingly good pastas.

I noticed improvements. I was placed in a quiet room with isolated windows, the a/c unit run perfectly with constant fan which I like. Firm and soft pillows to choose. Even I was called respectfully by my name at the front desk! Definitely this hotel is re-gaining my confidence.

Deberían instalar ventanas termopanel con buen nivel de aislación acústica. Estuvimos en una habitación en dónde llegaba el ruido de karaoke de un bar que está próximo. En limpieza todo bien excepto el olor a orina en la taza del baño que además estaba manchada con la orina. El colchón un poco duro pero entiendo que es cosa de gustos. La amabilidad muy bien. Nos cambiaron a una habitación un poco menos ruidosa y eso se agradece.

They called me while driving to the hotel to ask my arrival time. I don't know the reason for this since I paid in advance. I was pushed to pay the tax immediately instead of at the check out that is what I do in other hotels where I pay along with restaurant tickets. Otherwise, the hotel room is quiet and I liked it.

Very clean

360/5000 Upon check-in they told me they were going to charge my credit card $ 50.00 for security and if I did not consume anything they would return it to me when checking out. I did NOT consume ANYTHING and when checking out I had to claim the refund ... I was given proof that it had been done however, 24 hours later THAT RETURN DOES NOT APPEAR ON MY CREDIT CARD

Property was well kept. . The air conditioning was not working properly so we were moved to a different room. The biggest issue was there were no restaurants near the area.

The staff was super friendly and informative, as we were unsure what was happening in the rest of the country due to the riots throughout. We had booked a bus to Santiago, that was in turn cancelled, so we had to stay here in an emergency situation. The food was quite good and the hot tub was relaxing.

I love this place. I stay when I travel between santiago and puerto varas. I am tired from traveling when I arrive and I always get a nice welcome from the friendly and professional staff and a good night of sleep before continuing on my travels. Good wifi, water pressure in the shower and comfortable beds. Super clean and soft bed linens.

Nice place. Guard in parking lot at night. Very Good breakfast! No complaints. Food and drinks are available late - to 11pm maybe later

Noisy lobby

A perfectly placed hotel to break a long journey up the Panamericano Ruta 5. Clean and cool on a 40 degree day. Staff very helpful and understanding with an alarm problem on my hire car. Pool looked nice though I didn't try it. Evening food OK, breakfast good.