Imperial Hotel Tokyo

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Overall Ratings & Reviews Imperial Hotel Tokyo

Traveloka (22)
Other sources (1,642)
9.3
Exceptional
From 22 reviews
Provided by travellers on
Cleanliness

9.7

Room Comfort

9.6

Meal

9.5

Location

9.6

Service and Facilites

9.7

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Traveller Reviews Imperial Hotel Tokyo

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40
Customer reviews
Phabu R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This time I came to Japan with my family, and everyone loved staying at this hotel. A perfect stay with you, as always.
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R***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
First-Time Visit Excellence 1. Upon arrival, concierge staff were very quick to assist us with our luggage. Perfect! 2. Check-in was quick but covered all details we booked with imperial benefits. 3. The room on the Imperial Floor was very nice, very well renovated, with very unique furniture. The light control panel was easy to use with curtain open and close functions on the tablet. Room service is available on the tablet too. 4. Shower and toilet were very nice, with very good toiletries. Everything we needed was prepared there. All towels were of very good quality. 5. The water temperature in the shower was excellent. 6. Imperial Floor attendants were very attentive to the care of guests. I'm very happy with it. 7. Mini bars, wine glasses, and water glasses were well prepared. 8. The chocolate in the tray was prepared with surprises. 9. Key card and room door were nice and of real quality. 10. There was no wine opener in the room. 11. Beddings were very nice, soft and clean. Very well slept. 12. Check-out was quick. No need to wait too long. 13. Taxi was easy to catch and available in front of the hotel entrance. 14. Overall stay experience was perfect.
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R***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
First-Time Visit Excellence. Upon arrival, concierge staff were very quick to assist us with our luggage. Perfect! Check-in was quick but covered all details we booked with imperial benefits. The room on the Imperial Floor was very nice, very well renovated, with very unique furniture. The lights control panel was easy to use with curtain open and close functions on the tablet. Room service is available on the tablet too. Shower and toilet were very nice, with very good toiletries. Everything we needed was prepared there. All towels were very good quality. The water temperature in the shower was excellent. Imperial Floor attendants were very attentive to the care of guests. I'm very happy with it. Mini bars, wine glasses, and water glasses were well prepared. The chocolate in the tray was prepared with surprises. Key card and room door were nice and of real quality. There was no wine opener in the room. Beddings were very nice, soft and clean. Very well slept. Check-out was quick. No need to wait too long. Taxi was easy to catch and available in front of the hotel entrance. Overall stay experience was perfect.
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Adi L. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel is cozy and comfortable, with spacious and well-equipped rooms. The service is excellent. The staff are extremely friendly and helpful. For breakfast, you may need to wait for a table at the Imperial Viking Restaurant, but it is definitely worth it. The food is delicious with a wide variety of options. Room service is excellent. The hotel is close to the station, with plenty of taxis available and a limousine bus that goes directly to the airport. Everything is easily accessible from here. Highly recommended for those who are looking for top-notch service. The price is well worth it Nh k mining
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The Hotel is superb, and the location is strategic in the center of Ginza, Tokyo.
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Wirontono T.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 463 week(s) ago
Very nice and friendly staff. Extremely helpful.
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Sylvia
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 473 week(s) ago
Experience at imperial hotel was nice
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Patria A.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 496 week(s) ago
Strategic location near Ginza !
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