The hotel was great- comfy beds, spacious rooms, enjoyed the pool and hot tub. What really stood out was the staff. So kind and incredible service. They made us feel so welcome. We will definitely stay again.

Hotel was nice. Gym was quite dusty and one of the few machines were broken.

I booked a “deluxe” room with a valley view, but the window was frosted/shaded like a bathroom window — so much for the view. The shower had almost no water pressure and made a loud, unsettling noise, like the pipes were about to burst. We were charged for parking, which wasn’t mentioned when I booked. Breakfast was overpriced for what you got — $75 is hard to justify. we paid over $300 for a deluxe room with two queen beds and a “view,” which felt like a significant overcharge given the experience. The pool and hot tub were overrun with kids, some unsupervised, and staff didn’t seem to care or step in. When I raised concerns, I was told that booking directly with the hotel next time would get me better service — which isn’t exactly reassuring when I’m already a paying guest. I won’t be staying or recommending this place.

The room was nice and clean and up to date. Parking does cost, which I did not understand. Small fee. Forest fires did leave somewhat of a smell to the surrounding area. It didn't make it into the room which was good. Breakfast had a general Canadian type menu, and the front desk provided a voucher which we're able to use for our whole breakfast.

Good location and value for price.

Good place to hang out with your child

Everything was good

The property was nice and clean ,staff were friendly

❤️

Everything!

Pool was great

Convenient location. $12+tax for uncovered parking. Room is clean and quiet. Carpet is too old. Price is right.

Not the best stay for the money. The hotel is showing its age...you could over looking older wear and tear on an older property if the pricing was older and you knew what you were getting. All of the photos presented were not exactly the representative....especially for the price per night. Too bad because is has a get location downtown Kamloops close to lots of dining options etc etc

Liked the window opened

Clean room, great play room for the kids with a small pool. Great hotel.

Good location, lot of amenities, comfy parking for the car

The hotel was good, clean and good service as well. The parking was behind the hotel and not easily accessed with a larger SUV and there’s a $12 charge for parking. The area of the city wasn’t great. Next time we won’t stay in the downtown area.

Dated, no bar or restaurant in hotel have to for regular parking and showers suck.

Room was updated and very spacious, the staff were very helpful. This is a very nice hotel.

The staff were so helpful to find us dog friendly rooms when our reservations didn’t show we had our dogs.