Traveller Reviews Best Western Hilliard Inn & Suites
Number of reviews per page
20
20
40
40
Top reviews
Raymond
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was super friendly, breakfast was great and the room was clean.
Jessica
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Our room was great. Clean and comfortable.
Justin
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Loved our stay ! Awesome breakfast and nice staff!
Virgil
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Modern property with large rooms incuding a sleeper couch sitting area
Jennifer
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It was fine for two nights. Nothing fancy. Didn’t have enough staff but the front desk staff did their best and were helpful.
Derek
Business Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our room was spacious and clean. Breakfast was great too
Glendora
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice staff, easy check in and out. Comfortable beds, roomy. The only dislike was the furniture had a strange odor. Mention it to staff while checking out and he said we would definitely check into it. We only stayed overnight but would stay again.
Giorgi
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean and comfortable
Laura
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall good for the price paid.
James
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Parking was free.
DENISE
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice. Will be my go to hotel when in town ahain
alex
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very nice experience
tiffany
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The staff was very helpful and the hotel very clean. Our room was very spacious.
Kimberly
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
a quick stay - just passing through - but the beds were comfortable with lots of pillows! Clean room and staff was friendly!
John
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great breakfast and staff really care about the guests.
Adrian
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was perfect
Taylor
Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I did not like that the security officer bothered my friend/guest whom was visiting me during my stay. They had no right or reason to accuse them of doing anything wrong. For that reason I will never be back to this location.
Taryn
Leisure Family
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Front desk staff was very friendly and helpful. This hotel is very outdated and needs maintenance. We were on the second floor and the noise was incredibly loud. The room doors practically slam themselves shut. So that was what we heard both nights all night long. None of the “complimentary” toiletries were available that I happened to forget. Breakfast staff was rude and not friendly. Housekeeping staff came to our room at 9am Checkout wasn’t even until 11. They were unable to communicate as they didn’t speak English. I’m assuming to clean? But it’s pretty rude to just start going room to room without knowing if people are gone or not. Our DND was on. Breakfast ran our quickly without many restocks.
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Kristin
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We came to Columbus to see a concert. Didn’t spend a lot of time at hotel. But it was clean and beds were comfortable