Best Western Hilliard Inn & Suites

Explore Best Western Hilliard Inn & Suites
9.0
Exceptional
From 941 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Traveller Reviews Best Western Hilliard Inn & Suites

Number of reviews per page
20
40
Top reviews
Raymond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was super friendly, breakfast was great and the room was clean.
Jessica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our room was great. Clean and comfortable.
Justin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved our stay ! Awesome breakfast and nice staff!
Virgil
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Modern property with large rooms incuding a sleeper couch sitting area
Jennifer
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was fine for two nights. Nothing fancy. Didn’t have enough staff but the front desk staff did their best and were helpful.
Derek
icon-Business Family
Business Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room was spacious and clean. Breakfast was great too
Glendora
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff, easy check in and out. Comfortable beds, roomy. The only dislike was the furniture had a strange odor. Mention it to staff while checking out and he said we would definitely check into it. We only stayed overnight but would stay again.
Giorgi
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and comfortable
Laura
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall good for the price paid.
James
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Parking was free.
DENISE
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice. Will be my go to hotel when in town ahain
alex
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice experience
tiffany
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was very helpful and the hotel very clean. Our room was very spacious.
Kimberly
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

a quick stay - just passing through - but the beds were comfortable with lots of pillows! Clean room and staff was friendly!
John
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great breakfast and staff really care about the guests.
Adrian
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was perfect
Taylor
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I did not like that the security officer bothered my friend/guest whom was visiting me during my stay. They had no right or reason to accuse them of doing anything wrong. For that reason I will never be back to this location.
Taryn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Front desk staff was very friendly and helpful. This hotel is very outdated and needs maintenance. We were on the second floor and the noise was incredibly loud. The room doors practically slam themselves shut. So that was what we heard both nights all night long. None of the “complimentary” toiletries were available that I happened to forget. Breakfast staff was rude and not friendly. Housekeeping staff came to our room at 9am Checkout wasn’t even until 11. They were unable to communicate as they didn’t speak English. I’m assuming to clean? But it’s pretty rude to just start going room to room without knowing if people are gone or not. Our DND was on. Breakfast ran our quickly without many restocks.
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Kristin
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We came to Columbus to see a concert. Didn’t spend a lot of time at hotel. But it was clean and beds were comfortable
Steph
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Service was incredible
Number of reviews per page
20
40