Overall Ratings & Reviews Comfort Inn Moss Point - Pascagoula

Love the hotel, rooms & breakfast, location

Property was not well maintained. Door did not locj

The property has not been maintained. Rooms had smell. Door didn’t lock. Sink was stopped up. Toilet was stopped up. We changed rooms twice. No maid service. Would not recommend

Great staff

Good for price

Easy

Comfort inn has gone down in the last few years. The tv didn't work properly, the toilet ran continuously, the rugs need cleaning..

Clean rooms

Run down. It needs immediate renovations

Great property.

My check-in was fine, after midnight someone tried to get in my room put my robe on, went to the door slammed it shot made sure it was locked and told the guy to go away. He had the wrong room. He wanted to know my name I said you don’t need to know my name what’s your name and he didn’t tell me I told him I was calling the front desk. The phone in the room did not work so I used my cell phone called the desk. The guy at the door had left. I believe it was the same man that answered the phone at the desk an employee he wanted to know how I got in the room. I explained I had checked in at 3 o’clock and he said he checked you in. I said I’m sorry a lady I don’t know. Check your schedule. He said he would check stuff and call me back an hour later. I was back to sleep. He had not called back 6 AM. The phone doesn’t work rang like a wake up. Call no one on the other end so I got up, got dressed, headed downstairs with my phone and my key card. I walked to the desk the gentleman that I believe started the whole thing was at the desk. I looked at him and I said are you the one that was trying to get in my room he goes your room was canceled and your credit card declined. We don’t have numbers that you were supposed to check in at this time. I pulled my info up from my hotel.com app and the lady did have trouble reading my address and my ZIP Code off the drivers license. So I told him I would be back. I went up to my room to get my license and card. To much

outdated and dirty shower

It's location was convenient and the staff were very friendly.

We've stayed at this property for many yrs during cross country trips via I10. So i was surprised about the greeting at the front desk & smells. Wifi didnt work or the password was in correct. Walking in at 6pm, the lobby smelled like marijuana. Took almost 5 mins to get someone's attention to check in. This is supposed to be a non smoking. The room assigned smelled like cigarette smoke. I went out at dinner time and bought air freshener so we could sleep. Very disappointed how this property has declined.

Everything was good 👌

No complaints

Hotel is in desperate need of a renovation. Carpet is fraying and musty. Wallpaper is peeling away from wall. Rooms outdated. Hallway on level 2 smelled like a nursing home. Drain by ice machine smelled like sewer. Time for an update Comfort Inn owners!! The best western got one and is nicer!

It was good

Great overnight stay. Easy access. Friendly staff.

Very nice 👍 close to restaurant's