Overall Ratings & Reviews Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive

Stay was amazing! We loved it !

Upon arrival, the first room we were assigned had a leaking toilet. After reporting it to the front desk, maintenance was sent to repair it, but the strong chemical odor left behind made the room unpleasant — and for me, with asthma, it was a serious health concern. We asked for a room change, but none were available that night. We were told to check out the following day at noon and that a new room would be ready by 3:00 PM. Unfortunately, the room wasn’t ready until 5:30 PM, which left us scrambling to get ready for a 6:30 dinner reservation after spending the day at the beach without access to a shower or change of clothes. On top of that, despite having the “Do Not Disturb” light on, we were woken up every morning by staff either trying to clean the room or collect room service trays. That said, we still had a really good time with our friends and made the most of our trip. The resort has potential, but at this price point, the service and attention to detail simply didn’t meet expectations.

Absolutely the best resort to stay when you’re in Cancun!

Everything here is amazing! You won’t be disappointed

Excellent hotel, staff very friendly and kind. Food and drinks delicious.Great experience, definitely we will come back.

Always a pleasure. Great facility, staff, food and perfect beach.

I loved the personalized service I received during my entire stay. Ha

Property is truly a 5 Diamond Property.

The resort is not what it used to be. While still a lovely resort, attention to detail is lacking. It does not feel like a 5 diamond resort any longer.

THIS PLACE IS SOOOOOOOOOOOO OVERRATED! YES, IT'S NICE BUT FOR WHAT YOU PAYING IT'S NOT THE BEST.

This property is excellent in every way..

I got food poisoning from some of the seafood at the Italian restaurant. This ruined 36 hours of my vacation. When I asked for some kind of goodwill refund, I was told they refused. So you want to serve clients bad food and take their money? No thanks. The Cabo ale Blanc was waaaaay better. I will never go back to Cancun Le Blanc again

Enjoy

Excellent

It was the best Hotel we had stayed

Lo.mejor

Very nice and relaxing..

This was by far the most wonderful hotel / all inclusive I’ve ever stayed at. I will be going back at least once a year.

Staff are great like Hugo the butler

I really enjoyed the food, the relaxing atmosphere, the drinks, and the consistent service. However, I do want to give a word of caution about the constant push to sign up for the vacation membership, which requires a down payment of around $7,000 or more. Your time that is spent listening to the presentation is exchanged with a credit to use at the hotel for the spa and tourist attractions. However whilst you're on vacation, the goal is to unwind, not to be constantly pressured into purchasing your next vacation while on vacation from the moment you check in until you check out."