Overall Ratings & Reviews Courtyard Bloomington Normal

Stay anywhere else but here. This hotel has no natural light, coffee was terrible and the rooms are very outdated. Shower floor was so old and cracked that I had to stand on a towel while I showered.

The staff was courteous. The rooms were clean. Kind of disappointed The hot tub didn't work. This seems to be a thing lately. The shower was really nice Not used to seeing glass doors. Maid service Didn't do anything the second day so had to go to the desk to get more coffee. Not a big deal, but if they know you're staying more than one night they should at least refill the basic necessities. Like coffee and toilet paper and take the trash out.

I stayed for two nights and no housekeeping was done. Saw two employees still there after 6pm taking out the garbage while fire alarm was going off. Apparently bartender overcooked a pizza.

Late check in after midnight 5/29/25. On 5/31, my husband went to open the drapes all the way and noticed we had a sliding door to a so-called patio. Mind you we were on the first floor facing the parking lot. My husband went to open the sliding door and the lock was broken, the door was unable to be locked which meant we were in a room that could have been accessible by anyone from the outside, ground level. Cleaning staff apparently did not know this door was broken?? My husband went to the front desk to have maintenance called to have door fixed. He was told maintenance was not in at that time. My husband then asked for a screwdriver, being handy, would attempt to fix himself. They actually allowed him to attempt to fix, however, lock completely broken and unable to be repaired. We were then told we would be moved to a new room on the second floor and offered a free breakfast for the inconvenience. We had to pack up an already unpacked room, not as big of an issue as the open door for anyone to enter!!

Helpful stadf

The first room the fridge did not work and the lamp on the wall was falling off. Had to change rooms then the air conditioning in the second room didn’t work.

Nice convenient location. Easy off and on the highway. Lots of dining choices nearby. Make sure you watch out for the geese during the spring-they do warn you. Lots of geese nesting in and around the parking lot.

was here only from midnight to 7am. People at the desk were nice at check-in and when we left. Older hotel, rooms in need of updating, but the facility was clean.

Good location. Friendly staff. Room was worn out, cigarette burns on furniture and walls, drapes torn. Slightly noisy from outside sounds. Elevator inspection is a few months past due. Refrigerator not good, you have to push a reset button to turn it on for 2 hours at a time. That’s tough when you are there for 4 days and can’t constantly monitor that. Was expecting a little more for the money and the name.

For the money that you payfor this hotel room I was Not impressed. No free continental breakfast, the shower had dried boogers and old soap close to the shower head, only 3 towels and not very clean room. There was also lights that were for bedside light with no light switch on the wall... they were mounted with switches themselves and were plugged in, but no wall switch to keep them on... all the other creature comforts. Single serving coffee, creamer, sugar and got a great room close to the elevator but the door was really flimsy and could hear everything and everyone while i laid on my bed over 8 foot away.

Clean with a hot tub

The parts that were remodeled were very nice. The set-up for the parking lot through another company was a little confusing.

Hotel staff nice and the room was pretty clean. Sheets were old and the carpet was very dated and old. Couch I would not sit on it because it was old and visibly dirty. The bed was comfortable and clean. Bathroom showing age but clean. I was overall able to rest during my stay.

Staff was very friendly, however this location is in need of a makeover. Dated carpet, very hard beds, pillows uncomfortable. We all woke up with sore backs. Also, for the price we feel a free breakfast should be included.

I stayed for a few days while attending a conference on the ISU campus. It was about an 8 minute drive. I arrived around 8:30pm. I asked to switch rooms because someone was loudly hauking in the room next to mine. I was issued a new room with no problem. The staff was welcoming. The rooms were lovely and clean. Though I did not use the washer and dryer, I appreciated the convenience. I very much enyoyed my stay.

Very sweet ladies that helped me. Older hotel but I enjoyed my stay. Thank you:)

good place

We had to change rooms because they never vacuumed our first room from whomever was in there prior and the shower had a bunch of black hair in it. So it clearly wasn’t cleaned properly.

Pool amenities were less than standard. Green algae at bottom of pool. Even the children in my group refused to go in the pool. This hotel was over $150 a night and in my opinion a $119 a night maximum stay. When amenities cannot be offered in a sanitary condition, fees should be lowered.

People were friendly and the location was great. The room overall was clean but had a musty odor.