The Mandarin Oriental in Munich is one of the truly great hotels of the world, and certainly one of the most beautiful classic 5-star hotels, and it has a perfect location as well. The rooms are perfectly appointed and immaculately clean, but the real value of this hotel is the staff, especially their Concierge and Front Desk personnel. On our recent stay I made several arrangements through the Concierge staff, and their level of service was outstanding. They arranged limousine services, had a beautiful custom flower arrangement prepared for my wife, and made reservations for dinner at an excellent local restaurant and at their hotel restaurants. They even arranged two (2) private tours for my wife & I of the historic town and of the last operating flour mill in Munich (historically critical to beer making in the area.) The breakfasts were delicious, as was their lunches & dinners. The staff regularly went out of their way to make our stay at their hotel special. Oh, and their new rooftop terrace has some of the best views of the city and outstanding drinks & sushi. We will definitely be returning to this grand hotel in Munich.

Top class hotel in the centre of Munich old town. Room and facilities were both fantastic and the staff made a real effort to go above and beyond.

Staff friendly. Food tasty. The pillows are a bit too soft.

Great concierge service. Check in staff made the stay very easy.

I like this wonderful hotel and amazing Staff

Great

Breakfast eggs not delivered as ordered and were on the rubbery side. Disappointing.

Construction in-front of hotel, workers start drilling early in the morning.

Construction site across the street made it very noisy. Otherwise a first rate hotel and property.

Excellent service. By far the best service ever of any hotel. Expect greatness and you will receive the ultimate treatment. Friendly and knowledgeable staff will go out of their way to make this the best experience!!

MO has mastered the fine art of 'the details." All staff were amazing. Location is easily within walking distance to most sites. Rooftop bar has the most spectacular view of Munich. As a traveler that has been blessed to stay at some of the best hotels of the world, MO Munich is without a doubt one of my most favorite. You can't go wrong staying with MO, but MO Munich is a must.

Fantastic hotel with all the amenities! They even provide a hair straightener!! The restaurant was excellent for breakfast. Centrally located…walkabe to many attractions.

Amazing stay

Outstanding property with world class service. Excellent room service dining.

Our family had a wonderful stay at MO, we stayed two nights and were sad to leave. Our room was amazing, the staff could not have been more kind, esp Aaron, and we felt well taken care of. The hotel is elegant without being pretentious. We will return. Munich is a lovely city!

It is a hotel that handles all aspects of a stay to make it a luxury.

Just perfect from beginning to the end. Full stop.

Phenomenal hotel. Amazing staff and service. Unbeatable location in center of Münich.

Staff Accommodating and helpful. Communicated through what’s up, fast responses.

Our experience at this hotel was extremely disappointing. During our stay, our packages, which contained cherished items such as our favorite pastries, fruit, nuts, chocolates, and a pair of my wife’s glasses, were mistakenly thrown into the garbage. These items were a collection of small treasures we had gathered during our travels across Europe. Initially, the cleaning crew denied any wrongdoing, and the hotel manager treated us poorly, refusing to accept responsibility. After hours of arguing, the hotel finally offered minimal financial compensation, which barely covered our losses. On the final day of our stay, we felt unsafe and experienced the worst hospitality we have ever encountered. This unfortunate incident has drastically changed our perception of the Mandarin Oriental brand, which we once loved.