Exterior of the property and the grounds are in bad shape. Room was pretty nice, new floors, paint. Bed is comfortable. Television did not work and although we did finally find someone on our way out I do not like the contact-less check in. We didn't get there until after 5, I had misplaced my phone and we sent a message from my wifes phone earlier in the day with our names, confirmation number etc. but no answer. I brought my laptop in and finally was able to access my email with check in info in the lobby. No one answered at the number posted at the desk. Keeping someone at the desk for a few hours at night is not a huge expense.