Excellent hotel, staff is very friendly and knowledgeable. Madame B is an outstanding restaurant. Staff is knowledgeable and helpful. The bar staff is very cool. The room was clean and had plenty of room. The rain forest shower was the best. Hotel is well located, with many things in walking distance.

Large room, exquisite bathroom and amazingly comfortable bed.

Beautiful room with nice bathroom, very good breakfast with a lot of variety.

I was very pleased with the hotel. The rooms were spotless & very comfortable. The staff very courteous & the food very good. It was also very well placed for the city & were we needed to be on the Sunday. Thank you.

Perfect location. Hotel is beautifully decorated. Staff very helpful

Comfortable, clean and great layout. Luv’d all the amenities.

The hotel was stunning and the staff amazing. We can’t think of a hotel we’ve enjoyed quite so much

Lovely stay and the staff were super helpful

The hotel was beautiful , spacious , staff was very warm and knowledgeable.. amenities were top-notch. Room was very spacious.

Did not have breakfast

Very friendly, helpful front desk--everyone.

Awesome accommodations. Really attentive staff and very helpful always. Loved the place!

Very clean, well run hotel. Great staff.

Nice room layout. Modern. Walkable to old town. Close to tram station.

We enjoyed our one night before flying home. Beautiful lobby, terrific staff, and our deluxe room was terrific. Book and enjoy. Mat and Lindsey

Excellent stay. Hotel great location and services

Excellent hotel, convenient location, outstanding service, very professional, special mention for Mr. Ottavio. Very helpful in giving us tips and making reservations in Saint Emillion. Highly recommended hotel and the breakfast buffet is very good.

The hotel was clean and we had fresh bottled water every day. Staff were friendly. The room service food was below average which was a surprise considering how well rated the Madame B restaurant is. We weren’t able to eat there as we hadn’t booked - I was surprised that they didn’t hold a table or two for hotel guests.

Room was excellent. Clean, modern & well laid out.

Very professional staff, great advice on where to go and the best way of getting there. An outstanding option when visiting Bordeaux.