Hotel del Angel Reforma

Explore Hotel del Angel Reforma
7.8
Pleasant
From 1,004 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

8.2

Traveller Reviews Hotel del Angel Reforma

Number of reviews per page
20
40
Top reviews
Karitho
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Made a reservation for a king bed and was given a room with 2 beds. When front desk was contacted about this error, I would told they did not have King beds available. Room has no AC. They do provide a short fan, the height of the bed. It does not really move the air in the room. You only get 2 bath towels; no hand or other type of towels. The room we were given looked dirty and had damages. There was damage to the flooring by the door (coming off or separating) and by the feet of the beds done potentially from moving beds. There appears to be water damage by the wall and the ceiling. The sink faucet was very loose, needs to be replaced, but water could still come out. The grout lines in shower, the cubbies, the fan, and chair in room had stains like they have never been cleaned; looked very dirty. The WiFi did not work. For the area I expected better accommodations. We only stayed 1 night in order to make other arrangements. I expected better accommodations due to the area. I would not recommend.
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Juan
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

El hotel necesita mantenimiento, las instalaciones están muy deterioradas y el personal muy poco amable.
Andres
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Andres
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is ok for the price is ok
Ian Alejandro
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Raul
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was all good, all the staff people are friendly and helpful. The hotel is very well located (near Angel de la Independencia monument), and it is very convenient to commute from there to anywhere you'd like to go (convenience stores, cafés, taco places, restaurants, bars, etc.). There is no AC, but there is a fan in the rooms. The price is good for the amenities and the service you get + if you don't want to get ripped off by big Hotel chains, this is one of the best options in the area.
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CARLOS
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Buena ubicación pero había cabello enredado entre una de las toallas. Tal vez en limpieza les hace falta mejorar. Las instalaciones muy viejitas. De lo demás todo bien.
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

While the room lacked air conditioning, there was a fan. There was no bath mat and the towels were really were in bad shape.
Juan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excelente Unicacion y super seguro
CESAR
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was not clean. They advertized that the hotel was 3 minute walk from the US Embasy, but they don't mention that it is from the OLD Embasy, NOT the new Embasy location which is actually about 25 minutes away from the Hotel... also, their restaurant is staffed with only one waiter and one cook. Most of all no air conditioner.
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Gustavo
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Never checked in place has bed bugs when i was going in the hotel to check in 2 guest came out stating they got bit by ved bugs when you read the reviews in google it shows the same had booked two rooms
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good location! Clean and great customer service!
Saska
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It's a cheat hotel, so I didn't expect luxury. I am okay with old furniture and por decoration, but I am not okay with the musty smell in the bathroom. The sheets were also stained. The hotel is at a convenient location, but I don't think I would stay again.
Azael
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good stay
Alfredo
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Internet didn’t work at the room during my stay.
Juan
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very bad Rooms where not clean right alot of noise beds where dirty and old
Abel
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was great
Silvia Fernanda
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Llegué y cancelé porque no era lo que esperaba y aunque me dijeron que si me reembolsaban al final resultó que no. Nisiquiera usé la habitación, estaba sucio y en muy mal estado.
Matthew
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent location.
Daneri
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Didn’t gave me the room that I requested, bathrooms are too small, building is old and they don’t even have a good lobby to stay
Number of reviews per page
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