Comfort Inn & Suites Erie - Splash Lagoon Indoor Waterpark

Explore Comfort Inn & Suites Erie - Splash Lagoon Indoor Waterpark
7.6
Pleasant
From 608 reviews
Cleanliness

7.6

Room Comfort

7.8

Location

8.6

Service and Facilites

8.0

Traveller Reviews Comfort Inn & Suites Erie - Splash Lagoon Indoor Waterpark

Number of reviews per page
20
40
Top reviews
Abby
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was dirty and smelled horrible. Told front desk they gave me air freshener but didn't help. Ran out of breakfast the second day we were there.
Katie
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was so incredibly friendly. Unfortunately you can hear everything from every surrounding room, even above you.
Eric
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel was fine for an overnight stay. The property is old and isn’t in the best shape but rooms were clean and the staff was friendly. The breakfast was good and my daughter loved the pool for a quick dip before we hit the road. All in all it’s a fine place for the price but don’t expect to be wowed here.
LINDA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pre-booked on-line for easy check-in. Staff is very pleasant and room was excellent. Excellent value. Note: no elevator for second floor rooms.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very nice and accommodating. Room was clean and comfortable. Area was very close to restaurants, gas stations, a Walmart and the highway.
Brayden
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Would not recommend
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice and quiet
Clarissa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed here with my son for a weekend, and while there were some positives, overall the stay was disappointing. The hallways from the front desk to our room had a very strong, unpleasant odor—a mix of heavy cleaner, smoke, and marijuana. The carpets were worn and the furniture in the room, including the sofa, was in poor condition. The hallways were also cluttered with cleaning carts, which made the place feel unorganized. Our room was missing curtains, leaving only the blackout drape. This meant that if we wanted natural light, we had to sacrifice privacy, which was especially uncomfortable since our room was on the first floor with people frequently passing by the balcony. On the positive side, I did appreciate the convenient access to the pool, the availability of clean pool towels, the good variety offered at breakfast, and the kindness of the front desk staff. With better maintenance and attention to detail, this property could offer a much better experience.
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Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was friendly and helped my family and I get 2 rooms next to each other. Quiet night was no issues! Room was clean and bed was comfy.
Edward
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was nice room was clean bed was to hard though
Deborah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was good, standard hot buffet options. Hotel has definitely seen better days, lots of stains on carpet in hallways and scuffs on walls. Room was clean and quiet on 2nd floor. This is a decent place for families due to being connected to Splash Lagoon but i wouldn't stay here again.
Lori
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was very clean and easy to get in and out of. Staff was friendly and helpful.
Brian Lee
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel is showing its age but it was clean. Was disappointed that bagels weren’t part of the breakfast
Jennifer
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Waited good 5 minutes for someone to show up at the front desk to check in.
Barry
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A pleasant stay for 1 night.
faith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice
Sandra
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was okay besides a dog barking all day and night in the room next door.
George
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very dirty and smelly.
Arlana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything smelled mildewy in the room. Hair in tub. Carpets in hallways and rooms were dirty
Kelly
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Sheets dirty
Number of reviews per page
20
40