Overall Ratings & Reviews Renaissance Paris La Defense Hotel

The AC did not work. There was missing paint and chipped wood that looked unkempt. The beds were not very comfortable.

Excellent place to stay

This property is outside of the main areas where you would want to visit, but that also means that the accomodations are newer and larger. Easy access to the metro and a €25 Uber ride to the Louvre, Arc, or Notre Dame. The staff has been very pleasant and no issues.

Very modern upscale hotel with friendly helpful staff.

Great location just outside of city center. Quick subway ride (less than 10 mins) from city center. Subway is located just outside the hotel and connected to a mall. Rooms are a bit dated but service is fantastic! Would recommend.

Great staffs

Stayed for 3 nights for a concert at Paris Defense Arena. Brilliant location, literally 5 mins walk away tops. Very friendly welcome from Polina. Very informative and helpful. Very clean room, comfy bed and the most powerful shower ever ! Great breakfast with excellent choices. Lovely staff in the restaurant and bar..they make great cocktails !

It's great if you're seeing a concert at the La Defence arena, very short walking distance. There was also a big Christmas market right outside. Good facilities and friendly staff.

Nous étions dans la chambre 429, il y a très peu de pression d'eau dans cette chambre, il est très difficile de se doucher convenablement. Enfin la fenêtre doit être mal fermée parce quon entendait beaucoup l'extérieur.

Excellent service, location. Wish the beds were a queen size. Overall, a great hotel.

Good location

The staff were super friendly and the reception people were always very kind and helpful.

Great place & great staff

I stayed at this hotel recently and had a bit of a mixed experience. On the upside, my room had hot water, which was a relief because some of my colleagues weren't so lucky. However, the front counter service left much to be desired. When we all checked in together, I ended up being the odd one out and couldn't get sorted even after waiting for over an hour. It was frustrating to see my colleagues handled promptly while I was left standing there. Eventually, one of them had to intervene before I could finally get checked in. The service overall was disappointing, and it's hard not to wonder if my experience had anything to do with being the only Asian in our group. Hopefully, this was just a one-off situation, but it definitely put a damper on an otherwise decent stay.

My only dislike was the fact that there was no pressure in the shower head and the faucet mécanisme wasn’t working properly. That was in room 834.

We like it

It was good although the breakfast area was very busy and some food stuffs not replenished. I also had an issue with cleaning staff trying to get into my room.

The property is near a train-station and shopping center which made it very convenient to travel to the city center of paris and back. The breakfast is epic with a wide verity of options to choose from. The property also has a restaurant which is convenient. The room cleaning service is also very nice, our room was clean every day during or stay. The rooms were spacious and clean.

The hotel is ideally located for activities taking place at La Défense (in this case à concert at the Arena). It is also a 5 minutes walk from Paris public transport system; so you can be downtown in no time with Metro line 1. Bottom line: great location, comfortable room, well-managed property and extremely friendly and competent staff. Warmly recommended.

I always stay here when in the area.