The location is excellent and gives one direct access to the elevated "mall" area. We did not eat there as other nearby options were available. One word,,eclair, baguette. One must hop a cab to get to the important activities in Paris, 35 E. The rooms were not kept clean enough or serviced very well. We think there is a shortage of housekeeping staff. The front desk staff was excellent. There is a hydration room with excellent filtered water and a coffee machine available, although it broke down and remained broken over the weekend. The hotel experienced a "brown out" and some rooms lost power, temporaraly. Parking is easy and part of the hotel, below. This is a business hotel in a "quiet" location for Paris. If we returned to Paris we would chose to stay elsewhere. Again the front desk staff were EXCELLENT. The very best. and we appreciated that.

This was my second stay there at Renaissance over the few years. A truly nice place to stay and very family friendly. I will certainly come back soon ISA

Hotel was very well presented and beds were super comfortable. As a family visiting for sightseeing, we liked the location and really enjoyed our stay here. I'm deducting a star because air con wasn't as good as I'd hoped during a heatwave, and also there was a power outage on our last night. It was resolved later in the evening, but was a bit of an inconvenience as we were trying to go out. I think we were a bit unlucky, because otherwise it was a really nice hotel. Staff were excellent and very pleasant.

Great location for business in La Defence

That was OK

Clean and spacious room, close to metro station, friendly staff, perfect!

Great location. Excellent breakfast.

Room was a funny corner one, a bit tired. Nice staff, nice breakfast

CHAMBRE SPACIEUSE PETIT DEJEUNER COPIEUX

I had a wonderful experience during my stay. The staff were friendly and supportive, and I would especially like to thank Arnil, a trainee, for his excellent assistance during checkout. I’m not entirely sure if I spelled his name correctly, but I hope he can be given recognition for his great service. I also truly appreciated the well-organized elevator system and the strong security measures, which added to my overall comfort and peace of mind. There were a few areas that could be improved. The room doors tended to slam loudly when closing, which became disruptive when other guests didn’t close them carefully. I also hoped for a more favorable rate considering the length of my stay. Additionally, the TV system could be updated to include a clearer channel list and a wider variety of channels, including more dubbed and subtitled options. The in-room dining service shown on the TV menu also needs updating to reflect current offerings and provide a more accurate and convenient experience for guests. Overall, thank you for the warm hospitality. I genuinely appreciated my stay and am grateful for the efforts of your team. I look forward to seeing continued improvements in the future.

Hôtel très bien décoré et confortable. Service d'accueil très gentil. Chambre très fonctionnelle. L'emplacement est idéal au pied de l'arche. Petit déjeuner conforme à nos attentes pour un 4 êtoiles. Un grand merci pour le surclassement de notre chambre ❤️. Nous reviendrons dans cet hôtel sans hésiter.

Nice room. Very comfortable bed. Excellent restaurant. Well equipped fitness room.

Whole hotel spotless. Very comfortable bed spotless room all possible facilities provided. Hotel staff on Reception excellent friendly helpful and utterly professional

Great place

No refilling of tissue box in bathroom and no slippers were avaliable.

Poor staff response to coldness of room despite air-con being attended to by engineer. I was wearing 3 sets of blouses that included 2 layers of 100% cashmere. Offered only 2 duvet blankets which didn’t help. Staff initially offered small heater but later say not enough heaters. I got the heater only on my third night. Poor follow up of 2 blouses left behind in my room. No reply to email to remind the staff to keep for me when coach bus returns. Very disappointed at service standards by this hotel with reputable branding ! Location ok, cleanliness ok but bad service standards.

Pricey but picked for location to Paris La Defense Arena for a concert. Breakfast was good quality, room was comfortable. Would stay here again for a concert but prices seem inflated when there’s an event on.

The staff was friendly & helpful, the property was cleaned, & my family enjoyed daily breakfast buffet.

No car is required when you stay here. Was such easy/safe walking to work and any amenities are right around the corner at Westfield. Staff were friendly, and the breakfast buffet was delicious. Quick walk to the metro line one.

Good hotel for the price. Need to improve air conditioning during the hot summer days and nights