Overall Ratings & Reviews Comfort Inn & Suites Middletown - Franklin

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This the worst stay at hotel They are not cleaning rooms three days Staff service not poor worst service They are non professional guys and girls

The hotel was nice and clean, only problem we had was they only left extra bath towels and no extra face towels when requested.

Rooms are very outdated, breakfast was horrible and dirty tables every time we went down to eat in the morning. Pool is dirty looking wouldn’t ever stay here again.. pay extra stay somewhere else. Staff was nice little English

The room had an unpleasant odor. The breakfast area was not that clean and the food looked less than appetizing. The staff did not seem very attentive to cleaning tables after guests left.

Eh

Had my camper with me and the parking lot was small, very hard to get in and out.

The room was clean and acceptable the breakfast was lacking and you had to ask for refills. Breakfast buffet not great.

Well managed

Very nice people

Very nice staff and reasonably priced hotel

Very clean. Nice pool.

It was in a good location for what we wanted. The beds were comfortable, with plenty of pillows. The breakfast was adequate enough. We would stay here again.

A good place to stay while on the road.

Everything is good.

Nice staff

While it served the purpose, i would not stay again, especially for the price paid. The ceiling in our room clearly had water damage and was brown. The toilet paper in the room had been used and there weren’t new wrapped rolls. The waffle batter and syrup were sour, as if they were expired.

It’s ok for a quick stay but the bathroom was quite dirty with a lot of hair all over. Even stuck to the door. Walls are very thin including between floors.

Very old hotel. Had a odd smell to it all over. Bathroom door wouldn't stay shut.

Stay was okay but it could have been cleaner and I had to ask for towels and wash cloth. We had 4 people stay and only linens for 2. I booked for.4. My visit kept me away from room for the most part so I didn’t experience enough of the hotel.